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For Companies At a Glance
- Tasks: Engage with tenants, conduct visits, and manage low-level anti-social behaviour.
- Company: Join Karbon, a community-focused housing provider in Northumberland.
- Benefits: Enjoy 26 days annual leave, flexible working, and a health cash plan.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Strong communication skills and a full UK driving licence are essential.
- Other info: This is a fixed-term role for one year, covering maternity leave.
The predicted salary is between 29000 - 42000 £ per year.
Come and make a difference at Karbon as a Housing Officer
We\’re looking for a passionate and skilled individual to join us as a Housing Officer in our General Housing Team. This is a great opportunity for someone who wants to make a difference to our customers and the communities they live in.
About The Role
As a Housing Officer at Karbon Homes you\’ll provide an excellent housing and estate management service to our customers and communities. This opportunity will empower you to make a difference to people\’s lives by allocating their home and ensuring the estates are well managed and a safe and secure place for them to thrive.
This role is based in the South Durham area with travel on occasion needed across Teesside.
About You
You will wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.
It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you\’ll be great with people.
Working With Us
You’ll be part of our South Durham and Teesside Housing Team, led by Lesley Dowell, Housing Team Manager. If you\’d like to know more about the role, feel free to reach out to Lesley at lesley.dowell@karbonhomes.co.uk or call 07808 530395.
Key Details
- Housing Officer – permanent role
- Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum
- Location: Gosforth, Stanley, Teesside (to be agreed)
- Regular travel will be required
- 37 Hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they\’re applying for.
The role you\’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
Why Join Us
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply
If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/
We love seeing the real you in your application. It\’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.
Key Dates
Closing date for applications: Sunday 8 February 2026
We may close the advert early if we receive a high volume of strong applications—so don\’t wait too long to apply!
Interview date: around 23 February 2026
We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.
Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk
A Note for Recruitment Agencies
We\’re lucky to have a great Preferred Supplier List (PSL) in place, so we\’re not looking for additional agency support right now. Thanks for understanding—we\’ve got this covered!
#J-18808-Ljbffr
Housing Officer employer: Karbon Homes
Contact Detail:
Karbon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing legislation and welfare reforms relevant to Northumberland. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the community you'll be serving.
✨Tip Number 2
Network with current or former Housing Officers, especially those who have worked in similar roles. They can provide valuable insights into the day-to-day responsibilities and challenges of the position, which can help you tailor your approach.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations involving tenants, such as dealing with anti-social behaviour or conducting estate inspections, to showcase your problem-solving skills.
✨Tip Number 4
Highlight your interpersonal skills by preparing examples of how you've successfully built relationships in previous roles. Being personable is key in this position, so showing that you can connect with people will set you apart.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise any previous experience in social housing or related fields. Mention specific examples where you have successfully managed tenant relationships, dealt with anti-social behaviour, or conducted estate inspections.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with diverse groups, both verbally and in writing.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Karbon Homes
✨Show Your People Skills
As a Housing Officer, your ability to connect with people is crucial. Be prepared to share examples of how you've built strong relationships with tenants or colleagues in the past. Highlight your interpersonal skills and enthusiasm for helping others.
✨Demonstrate Organisational Skills
The role requires excellent time management and organisation. Discuss how you prioritise tasks and manage your workload effectively, especially when working to tight deadlines. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Housing Legislation
Having knowledge of housing legislation and welfare reform changes can set you apart. Brush up on relevant laws and be ready to discuss how they impact your work as a Housing Officer. This shows your commitment to the role and understanding of the sector.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities, especially regarding anti-social behaviour or estate inspections. Think of past experiences where you successfully handled similar situations and be ready to explain your thought process.
