At a Glance
- Tasks: Lead the development of a transformative Customer Experience strategy and enhance service delivery.
- Company: Karbon Homes, dedicated to making a positive impact on people's lives.
- Benefits: Hybrid working model, competitive salary, and opportunities for personal growth.
- Other info: Collaborative culture focused on improving outcomes for customers.
- Why this job: Shape customer experiences and drive meaningful change in a values-driven environment.
- Qualifications: Proven leadership skills, analytical mindset, and a passion for customer engagement.
The predicted salary is between 80000 - 100000 £ per year.
Karbon Homes is seeking a Head of Customer Experience to shape how customers experience the organization and make a lasting difference in people's lives. This leadership position involves developing and delivering the Customer Experience strategy, improving services, and fostering a strong customer culture.
The ideal candidate will be a values-driven leader with proven analytical skills and a passion for enhancing customer interactions. You will work collaboratively across the organization to influence change and improve outcomes for customers.
Head of Customer Experience & Strategy (Hybrid) employer: Karbon Homes
Karbon Homes is an exceptional employer that prioritises a values-driven culture, fostering collaboration and innovation in the pursuit of enhancing customer experiences. With a strong commitment to employee growth, we offer numerous opportunities for professional development and a supportive work environment that encourages meaningful contributions to the community. Located in a vibrant area, our hybrid working model provides flexibility while ensuring that our team can make a lasting impact on the lives of our customers.
