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- Tasks: Support customers in enhancing their employment prospects and personal resilience through guidance and training.
- Company: Join Karbon, a leading employability service in the North East, dedicated to making a difference.
- Benefits: Enjoy 26 days annual leave, flexible working, and funding for qualifications and learning events.
- Why this job: Make a real impact by helping others find meaningful employment while working in a supportive team.
- Qualifications: Experience in client progression, excellent interpersonal skills, and a customer-centric approach are essential.
- Other info: This is a fixed-term role until March 2026, with extensive travel required across the region.
The predicted salary is between 30000 - 52000 £ per year.
Come and make a difference at Karbon as an Employment & Skills Advisor. We are looking to appoint a suitably qualified and experienced individual for the role of Employment & Skills Advisor in the Foundations for Life Team. Our team provides holistic Careers Information, Advice & Guidance to our customers to help them move closer to and into work.
About the role: We are a matrix standard accredited Employability service operating across the North East of England. It’s a small, but busy team putting the customer at the heart of our advice and guidance. We work in partnership with key stakeholders across the housing and employment sector; and work on multiple collaborative projects. These roles are fixed term, to cover some internal secondments until 31st March 2026. Patches/areas of work will be designated to the successful post-holder; but extensive travel will be expected. We are a small team, covering a large geographical base, and we do expect team members to travel for appointments.
About you: You will play an integral role in proactively supporting our customers to build strong foundations for a successful tenancy through improving their employment prospects and personal resilience. You will work flexibly, with a customer-centric approach, to guide customers both individually and in group settings to increase their skills, competence and confidence to move them closer, and ultimately into meaningful and sustainable employment. You will have a working knowledge of client progression options such as skills and vocational training, work placements, job searching and volunteering, and experience of collaborative partnership working. You will also be approachable and professional, with the confidence to approach employers to negotiate opportunities to meet our customers' needs and break down their barriers and challenges in the labour market. You will have a positive and enthusiastic attitude, with a deep understanding of the complex needs of our customers, and the issues they face while being out of employment or under-qualified/skilled. You will have excellent interpersonal skills to build effective and strong relationships with internal and external partners.
About our team: The successful candidate will work in our Foundations for Life team led by the Foundations for Life Manager: Suzanne Jobson. If you require further information about the role, please contact Suzanne Jobson at Suzanne.jobson@karbonhomes.co.uk.
Key Information: It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people. Employment & Skills Advisor - fixed term role until 31 March 2026. Salary is £36,996 per annum plus a Karbon car payment of £2,317 per annum. Location: Gosforth or Greengates. Regular, extensive travel will be required and notably you will be expected to provide cover and attend meetings at our Skills Hub in Stanley, County Durham. 37 Hours per week with some homeworking available/flexible working.
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for. The role you’re applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.
Enjoy great benefits: We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits. We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.
If this sounds like the role for you then please apply through the Karbon Homes website - https://www.karbonhomes.co.uk/careers/.
Important dates: Closing date for applications Sunday 29 June 2025. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post. Interview date Monday 7 July or Tuesday 8 July 2025.
We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview. If you need a reasonable adjustment to apply for any of our career opportunities, then please contact recruitment@karbonhomes.co.uk.
Employment & Skills Advisor employer: Karbon Homes
Contact Detail:
Karbon Homes Recruiting Team
Suzanne.jobson@karbonhomes.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Employment & Skills Advisor
✨Tip Number 1
Familiarise yourself with the local employment landscape in the North East of England. Understanding the key stakeholders and organisations in the housing and employment sectors will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the employability field. Attend local job fairs, workshops, or community events to connect with potential partners and employers, which can give you insights into the role and its requirements.
✨Tip Number 3
Prepare to discuss your experience in collaborative partnership working. Think of specific examples where you've successfully worked with others to achieve a common goal, as this is crucial for the role.
✨Tip Number 4
Showcase your customer-centric approach by preparing scenarios where you've positively impacted someone's employment journey. This will highlight your ability to support customers effectively and align with the team's mission.
We think you need these skills to ace Employment & Skills Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Employment & Skills Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in careers advice, guidance, and partnership working. Use bullet points for clarity and focus on achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: Your cover letter should reflect your enthusiasm for the role and the organisation. Discuss your understanding of the challenges faced by customers and how you can help them overcome these barriers. Be sure to mention your interpersonal skills and customer-centric approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Karbon Homes
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Employment & Skills Advisor. Be prepared to discuss how your skills and experiences align with the role, particularly in providing careers information and guidance.
✨Showcase Your Interpersonal Skills
Since this role involves building relationships with customers and stakeholders, be ready to provide examples of how you've successfully communicated and collaborated in previous roles. Highlight your ability to approach employers and negotiate opportunities.
✨Demonstrate Customer-Centric Approach
Prepare to discuss how you would put customers at the heart of your advice and guidance. Think of specific instances where you've helped individuals overcome barriers to employment or improve their skills and confidence.
✨Be Ready for Travel Discussion
Given the extensive travel required for this position, be prepared to talk about your flexibility and willingness to travel for appointments. You might also want to mention any previous experience you have with managing travel in a work context.
