At a Glance
- Tasks: Provide top-notch support in cloud infrastructure and security, enhancing user experience.
- Company: Join Karbon, a forward-thinking company committed to inclusivity and innovation.
- Benefits: Enjoy 26 days annual leave, flexible working, and funding for your professional growth.
- Other info: Collaborative team culture with opportunities for continuous learning and career advancement.
- Why this job: Make a real impact in IT while developing your skills in a supportive environment.
- Qualifications: Experience with cloud platforms and strong troubleshooting skills are essential.
The predicted salary is between 38587 - 38587 £ per year.
Come and make a difference at Karbon as a Cloud Infrastructure and Security Analyst. We are looking to appoint a suitably qualified and experienced individual for the role of Cloud Infrastructure & Security Analyst in the Cloud Infrastructure & Security Team. The successful candidate will be part of the Infrastructure and Operations team, responsible for providing second line support to the highest possible standard and acting as a point of escalation from the Service Desk team.
About The Role
The successful candidate will be an integral part of the Infrastructure and Operations team, delivering high-quality second line support and serving as an escalation point for the Service Desk. The role covers a wide range of services - including infrastructure, networking, security, and end user computing - ensuring service excellence, cost-effectiveness, and a strong customer experience. They will proactively seek opportunities to improve processes, resolve issues efficiently, and contribute to service enhancement by providing training, guidance, and constructive feedback.
About You
- Strong escalation management skills, acting as a key liaison between the Service Desk and Infrastructure & Operations teams, while ensuring adherence to ITIL‑based standards.
- Hands‑on experience with at least two of the following technologies:
- Cloud platforms (e.g., Azure IaaS, Azure Virtual Desktop, Microsoft Entra ID)
- Virtualisation technologies
- Secure mobile endpoint management
- Cybersecurity tools and practices
- Networking solutions such as SIEM and SD‑WAN
- Proven ability to troubleshoot and resolve technical issues across end user computing, network, and infrastructure services, including risk mitigation and implementation of known fixes or changes.
- A collaborative approach to working with internal and external stakeholders to deliver high-quality IT services.
- Demonstrated experience working effectively within a team environment, contributing to shared goals and continuous improvement.
- Excellent communication skills, with the ability to translate technical concepts into clear, user-friendly language for colleagues and stakeholders.
- Relevant ICT qualifications or equivalent professional experience.
- Commitment to ongoing professional development, with evidence of continuous learning and upskilling.
Key Details
- Cloud Infrastructure and Security Analyst - permanent role
- Salary is 38,587 per annum
- Location: Predominantly office based at Gosforth or Stanley and attendance at other Karbon offices may be required. Working from home is available depending on business need. Regular travel will be required.
- 37 hours per week with some homeworking available/flexible working.
- Participation in the ICT on-call out of hours rota, one day per week between Mon-Fri 7am - 9pm.
Why Join Us?
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
We're proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you'll be guaranteed an interview. Need a reasonable adjustment to apply? Contact us.
Cloud Infrastructure and Security Analyst employer: Karbon Homes
At Karbon, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that fosters professional growth and development. As a Cloud Infrastructure and Security Analyst, you will benefit from a competitive salary, generous annual leave, and access to funding for further qualifications, all while working in a collaborative environment that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Infrastructure and Security Analyst
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Karbon Homes, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Karbon Homes
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Karbon Homes. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cloud Infrastructure and Security Analyst
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Karbon Homes insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Karbon Homes that you’re committed to staying ahead in the game.
How to prepare for a job interview at Karbon Homes
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Karbon Homes to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Karbon Homes.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
