At a Glance
- Tasks: Support care homes, drive quality improvements, and ensure outstanding resident care.
- Company: Kara Healthcare, a growing care organisation with a supportive culture.
- Benefits: Competitive salary, professional development, wellbeing programme, and career progression.
- Other info: Dynamic role with extensive travel and opportunities for personal growth.
- Why this job: Make a real impact on multiple care homes and improve lives in the community.
- Qualifications: Experience in elderly nursing, care home management, and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Kara Healthcare is seeking an experienced Regional Support Manager to work alongside our Regional Manager, providing operational, clinical and quality support across a portfolio of more than six residential and nursing care homes throughout the North East. This is a highly visible role for an experienced nurse-qualified care leader who enjoys working across multiple services, supporting Home Managers, driving quality improvements and ensuring our residents receive outstanding care. You will provide hands-on support to homes requiring additional leadership, guidance or operational focus, helping to maintain compliance, improve performance and deliver excellent outcomes for residents, families and colleagues.
As Regional Support Manager, you will support the Regional Manager in overseeing a group of care homes across the North East. You will work closely with Home Managers and leadership teams to strengthen operational performance, improve quality standards and ensure consistency across services. The role requires regular travel throughout the region and offers the opportunity to make a significant impact across multiple homes.
Key Responsibilities- Support the Regional Manager with the operational oversight of a portfolio of more than six care homes.
- Provide focused support to homes requiring additional operational, clinical or compliance assistance.
- Work alongside Home Managers to drive improvements in quality, occupancy, staffing and overall performance.
- Ensure services maintain compliance with CQC regulations and company standards.
- Support homes through inspections, action plans and quality improvement initiatives.
- Assist with the transition and integration of newly acquired services where required.
- Identify areas of risk, concern or underperformance and develop practical improvement plans.
- Analyse performance data, quality indicators and compliance metrics to identify trends and opportunities.
- Coach, mentor and support Home Managers and senior leadership teams.
- Promote best practice across the region and encourage continuous improvement.
- Build strong relationships with residents, families, healthcare professionals and local stakeholders.
- Support the delivery of safe, effective and person-centred care across all services.
You will be a passionate and experienced care professional with a strong background in elderly nursing and dementia care. You will have a proven track record of supporting care home teams, improving services and maintaining high standards of quality and compliance. You will embody our values of caring, supportive, honest, respectful and accountable in everything you do.
Requirements- Demonstrable experience as a Care Home Manager within elderly nursing and residential care services.
- Previous experience supporting multiple care homes across a region.
- Strong understanding of CQC regulations, governance and quality assurance frameworks.
- Proven experience supporting homes to improve quality, compliance and operational performance.
- Experience supervising, developing and coaching management teams.
- Excellent leadership and relationship-building skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently while managing multiple priorities across several locations.
- Full UK driving licence and willingness to travel extensively throughout the North East.
- NVQ Level 5 in Leadership and Management for Care or equivalent.
- Experience supporting turnaround, stabilisation or service improvement programmes.
- Experience supporting homes through acquisitions and integration processes.
- Track record of contributing to Good and Outstanding CQC outcomes.
- Competitive salary.
- Ongoing professional development and leadership training.
- Supportive senior management team.
- Employee wellbeing programme.
- Career progression opportunities within a growing care organisation.
If you are an experienced care home leader looking to influence and support multiple services across the North East, we would love to hear from you.
Regional Support Manager employer: Kara Healthcare
Kara Healthcare is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee wellbeing and professional growth. As a Regional Support Manager, you will have the opportunity to make a meaningful impact across multiple care homes in the North East, backed by a dedicated senior management team and access to ongoing leadership training. With a focus on quality improvement and compliance, you will be part of a dynamic organisation committed to delivering outstanding care for residents while fostering your own career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in care homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Kara Healthcare and their values. Show us how your experience aligns with their mission of providing outstanding care. Tailor your answers to reflect their focus on quality improvements and compliance.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Regional Support Manager role. We want to see your application directly, and it helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Regional Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Regional Support Manager role. Highlight your experience in elderly nursing and your track record of improving care home services to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting care homes and how your values align with ours. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics or examples to illustrate how you've driven quality improvements and compliance in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Kara Healthcare
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and quality assurance frameworks. Being able to discuss these confidently will show that you're not just familiar with the role but also passionate about maintaining high standards in care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supported and developed care home teams in the past. Think about specific situations where your coaching or mentoring made a difference, as this will highlight your ability to lead and inspire others.
✨Be Ready to Discuss Improvement Plans
Since the role involves driving quality improvements, come prepared with ideas or strategies you've implemented before. Discussing practical improvement plans you've developed in response to underperformance will demonstrate your proactive approach.
✨Build Relationships
Emphasise your relationship-building skills during the interview. Talk about how you've engaged with residents, families, and healthcare professionals in previous roles. This will show that you understand the importance of collaboration in delivering outstanding care.
