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- Tasks: Lead quality governance and continuous improvement in care services.
- Company: Kara Healthcare, a dedicated provider of quality care for residents.
- Benefits: Competitive salary, career development, and supportive leadership.
- Why this job: Make a real difference in the lives of residents through quality care.
- Qualifications: Experience in quality assurance within health or social care.
- Other info: Join a collaborative team focused on service improvement and quality transformation.
The predicted salary is between 36000 - 60000 £ per year.
Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respite care to residents living in our homes. We believe our residents deserve choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care. Kara Healthcare are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth.
Job Overview
The Quality and Assurance Manager plays a critical role in strengthening quality governance and continuous improvement across our care services. Reporting into senior leadership, you will lead the development and implementation of the organisation’s Quality Management System, ensuring services consistently deliver safe, effective and person-centred care. This role focuses on audit, regulatory compliance, performance monitoring and service improvement. You will work closely with operational leaders and Home Managers to embed strong governance frameworks, support inspection readiness and drive a culture of quality, accountability and learning across the organisation.
Key Responsibilities
- Develop and maintain the organisation’s Quality Management System, policies and quality assurance frameworks
- Plan and conduct internal audits across services including care planning, governance, clinical practice and environmental standards
- Analyse quality metrics, audit outcomes and service feedback to identify risks, trends and improvement opportunities
- Lead continuous improvement initiatives and implement corrective and preventative action plans following audits or investigations
- Develop systems for gathering feedback from residents, families and staff to inform service improvements
- Ensure services are inspection ready and prepared for regulatory reviews and external audits
- Support homes to maintain compliance with regulatory frameworks including CQC standards
- Oversee the investigation and resolution of incidents, safeguarding concerns and complaints, ensuring learning is embedded across services
- Maintain accurate records of quality audits, compliance activity and governance reporting
- Provide guidance, coaching and training to managers and teams on quality standards and regulatory expectations
- Promote a proactive culture of quality, safety and continuous improvement across the organisation
- Act as a key contact for regulators, commissioners and safeguarding teams on quality related matters
About You
- Experienced quality professional within the health or social care sector
- Strong understanding of governance, regulatory compliance and quality frameworks
- Confident conducting audits and translating findings into practical improvement actions
- Analytical thinker with the ability to interpret data and identify trends
- Strong communicator able to influence and support managers across services
- Passionate about improving quality, safety and resident outcomes
Requirements
- Experience in a Quality Assurance, Governance or Compliance role within health or social care
- Strong knowledge of CQC standards and regulatory expectations within care services
- Experience conducting internal audits and leading improvement initiatives
- Ability to analyse data and produce clear quality and performance reports
- Ability to travel across services where required
Package and Benefits
- Competitive salary
- Career development opportunities within a growing organisation
- Opportunity to shape quality and governance frameworks across services
- Supportive leadership team and collaborative working culture
- Opportunity to contribute to service improvement and quality transformation initiatives
Quality Assurance Manager employer: Kara Healthcare
Contact Detail:
Kara Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Connect with people in the healthcare sector, especially those at Kara Healthcare. Attend industry events or join relevant online groups to get your name out there and learn about potential job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in quality assurance and governance. This can really set you apart during interviews and give you a chance to demonstrate your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to Kara Healthcare and express your interest in the Quality Assurance Manager role. A personal touch can make a big difference!
✨Tip Number 4
Follow up after interviews! Send a thank-you email to express your appreciation for the opportunity and reiterate your enthusiasm for the role. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality assurance and compliance within the health or social care sector. We want to see how your skills align with our mission at Kara Healthcare!
Showcase Your Passion: Let your enthusiasm for improving quality and safety shine through in your application. We’re looking for someone who’s not just qualified, but also genuinely cares about making a difference in residents' lives.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and experiences related to quality management.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Kara Healthcare!
How to prepare for a job interview at Kara Healthcare
✨Know Your Quality Standards
Familiarise yourself with the CQC standards and regulatory expectations relevant to Kara Healthcare. Be prepared to discuss how your experience aligns with these standards and how you can contribute to maintaining compliance and improving quality.
✨Showcase Your Audit Experience
Prepare specific examples of audits you've conducted in the past. Highlight how you translated findings into actionable improvements, as this will demonstrate your analytical skills and ability to drive change within a care setting.
✨Emphasise Communication Skills
As a Quality Assurance Manager, you'll need to influence and support various teams. Think of instances where you've successfully communicated complex information or led training sessions, and be ready to share these during the interview.
✨Demonstrate a Passion for Improvement
Kara Healthcare values continuous improvement. Be ready to discuss your passion for enhancing quality and safety in care services. Share any initiatives you've led or been part of that resulted in positive outcomes for residents.