At a Glance
- Tasks: Lead quality assurance and compliance across care homes, driving continuous improvement.
- Company: Kara Healthcare, a compassionate care provider dedicated to outstanding resident support.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Join a dynamic team focused on quality and compliance in the East Midlands.
- Why this job: Make a real difference in residents' lives while ensuring top-notch care standards.
- Qualifications: 5+ years in health/social care compliance, strong leadership, and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respire care to residents living in our homes. We believe our residents deserves choice, dignity, and independence.
Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care.
Kara Healthcare are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth. Follow our CEO Nitesh Somani or Kara Healthcare LinkedIn to find out more about us.
Job Overview:
The Quality and Compliance Manager is responsible for leading quality assurance, regulatory compliance, and governance across a portfolio of care homes. The role ensures services consistently meet Care Quality Commission (CQC) standards, legislative requirements, and organisational policies while promoting a culture of continuous improvement and high-quality, person-centred care.
Responsibilities:
- Lead quality assurance within the homes, regulatory audits, and spot checks across the homes
- Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)
- Conduct internal audits, investigate incidents and non‑compliance events, driving best practices
- Support homes to remain compliant with up to date guidance
- Remote monitoring of digital systems and driving quality across the group
- Mentor and support Home Managers to foster a culture of continuous quality improvement
- Prepare management information and monthly quality performance reports
- Liaise with regulatory bodies and support responses to inspections and improvement plans
- Coordinate staff training and compliance education on quality, safety, and safeguarding.
- Willingness to register with the CQC and step in to support absence of a manager
Experience & Qualifications Required
- Proven experience in a compliance role, preferably within the Health and Social Care sector.
- Minimum of 5 years’ experience in social care or health care quality/compliance, including at least 1 year in a managerial role.
- Proven knowledge and understanding of Care Quality Commission (CQC) standards and associated legal and regulatory frameworks.
- Experience managing quality assurance processes, audits, compliance monitoring, and risk-based problem solving.
- Experience managing multiple sites and responding to external inspections and quality frameworks.
- Experience working within residential and nursing homes, learning disability, and dementia care environments.
- Experience delivering staff training, coaching, and supporting continuous improvement initiatives.
- Experience engaging with internal and external stakeholders at all levels.
- Exceptional organisational skills with strong attention to detail.
- Excellent written and verbal communication skills, with the ability to influence and engage stakeholders effectively.
- Strong leadership skills with the ability to motivate, coach, and support teams.
- A proactive approach to identifying issues, solving problems, and driving improvements.
- Ability to work independently while also contributing effectively as part of a wider team.
- Strong auditing skills and the ability to analyse information, identify risks, and implement improvements.
- A respectful, courteous, and compassionate approach, with a willingness to support both care and non-care duties where required.
- A commitment to delivering personal best, maintaining high standards, and promoting a culture of continuous improvement.
What We Offer:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional growth and development
- A collaborative and innovative work environment the chance to make a meaningful impact in the healthcare sector.
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Quality and Assurance Manager employer: Kara Healthcare
Kara Healthcare is an outstanding employer that prioritises the growth and development of its employees, offering a supportive work culture where newly qualified and experienced pharmacists can thrive. Located in Leicester, the company provides competitive salaries, generous holiday allowances, and ample opportunities for career advancement, making it an ideal place for those looking to make a meaningful impact in patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Quality and Compliance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on CQC standards and recent regulatory changes. Show that you’re not just familiar with the rules but also passionate about quality assurance. We want to see you shine when discussing how you can drive continuous improvement!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Think of examples where you've mentored others or led audits. We love hearing about your proactive approach to problem-solving and how you’ve fostered a culture of quality improvement in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Kara Healthcare. We can’t wait to see what you bring to the table!
We think you need these skills to ace Quality and Assurance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in compliance and quality assurance. We want to see how your skills align with the specific requirements of the Quality and Compliance Manager role.
Showcase Your Experience:Don’t just list your previous roles; explain how your experience has prepared you for this position. Use examples that demonstrate your knowledge of CQC standards and your ability to lead audits and inspections.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kara Healthcare
✨Know Your Compliance Stuff
Make sure you brush up on the Care Quality Commission standards and any relevant legal frameworks. Being able to discuss these confidently will show that you’re not just familiar with the regulations but also passionate about maintaining high standards in care.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past, especially in a compliance role. Highlight your experience in mentoring and supporting others, as this is crucial for the Quality and Compliance Manager position.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to quality assurance and compliance. Think through how you would handle audits, incidents, or non-compliance events, and be ready to explain your thought process.
✨Engage with Stakeholders
Demonstrate your effective communication skills by preparing to discuss how you’ve engaged with various stakeholders in previous roles. Whether it’s liaising with regulatory bodies or training staff, showing that you can connect with people at all levels is key.
