At a Glance
- Tasks: Support care homes with operational, clinical, and quality improvements across the North East.
- Company: Kara Healthcare, a caring and supportive organisation dedicated to outstanding resident care.
- Benefits: Competitive salary, professional development, and a focus on employee wellbeing.
- Other info: Join a growing team with excellent career progression opportunities.
- Why this job: Make a real impact in multiple care homes and enhance the lives of residents.
- Qualifications: Experience in elderly nursing and care home management, with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Kara Healthcare is seeking an experienced Regional Support Manager to work alongside our Regional Manager, providing operational, clinical and quality support across a portfolio of more than six residential and nursing care homes throughout the North East. This is a highly visible role for an experienced nurse-qualified care leader who enjoys working across multiple services, supporting Home Managers, driving quality improvements and ensuring our residents receive outstanding care.
You will provide hands-on support to homes requiring additional leadership, guidance or operational focus, helping to maintain compliance, improve performance and deliver excellent outcomes for residents, families and colleagues.
Job Overview
As Regional Support Manager, you will support the Regional Manager in overseeing a group of care homes across the North East. You will work closely with Home Managers and leadership teams to strengthen operational performance, improve quality standards and ensure consistency across services. The role requires regular travel throughout the region and offers the opportunity to make a significant impact across multiple homes.
Key Responsibilities
- Support the Regional Manager with the operational oversight of a portfolio of more than six care homes.
- Provide focused support to homes requiring additional operational, clinical or compliance assistance.
- Work alongside Home Managers to drive improvements in quality, occupancy, staffing and overall performance.
- Ensure services maintain compliance with CQC regulations and company standards.
- Support homes through inspections, action plans and quality improvement initiatives.
- Assist with the transition and integration of newly acquired services where required.
- Identify areas of risk, concern or underperformance and develop practical improvement plans.
- Analyse performance data, quality indicators and compliance metrics to identify trends and opportunities.
- Coach, mentor and support Home Managers and senior leadership teams.
- Promote best practice across the region and encourage continuous improvement.
- Build strong relationships with residents, families, healthcare professionals and local stakeholders.
- Support the delivery of safe, effective and person-centred care across all services.
About You
You will be a passionate and experienced care professional with a strong background in elderly nursing and dementia care. You will have a proven track record of supporting care home teams, improving services and maintaining high standards of quality and compliance. You will embody our values of caring, supportive, honest, respectful and accountable in everything you do.
Requirements
- Demonstrable experience as a Care Home Manager within elderly nursing and residential care services.
- Previous experience supporting multiple care homes across a region.
- Strong understanding of CQC regulations, governance and quality assurance frameworks.
- Proven experience supporting homes to improve quality, compliance and operational performance.
- Experience supervising, developing and coaching management teams.
- Excellent leadership and relationship-building skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently while managing multiple priorities across several locations.
- Full UK driving licence and willingness to travel extensively throughout the North East.
Desirable
- NVQ Level 5 in Leadership and Management for Care or equivalent.
- Experience supporting turnaround, stabilisation or service improvement programmes.
- Experience supporting homes through acquisitions and integration processes.
- Track record of contributing to Good and Outstanding CQC outcomes.
Package and Benefits
- Competitive salary.
- Ongoing professional development and leadership training.
- Supportive senior management team.
- Employee wellbeing programme.
- Career progression opportunities within a growing care organisation.
If you are an experienced care home leader looking to influence and support multiple services across the North East, we would love to hear from you.
Regional Support Manager in North East employer: Kara Healthcare
Kara Healthcare is an exceptional employer, offering a dynamic work environment where passionate care professionals can thrive. With a strong focus on employee development, our supportive senior management team ensures that you have access to ongoing professional training and career progression opportunities. Working across multiple residential and nursing care homes in the North East, you will play a vital role in driving quality improvements and delivering outstanding care, all while being part of a caring and accountable culture.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in care homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Kara Healthcare and their values. Show us how your experience aligns with their mission of providing outstanding care. Tailor your answers to reflect their focus on quality and compliance.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Regional Support Manager role. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Regional Support Manager in North East
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Support Manager role. Highlight your experience in elderly nursing and how you've supported care homes in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills:In your application, emphasise your leadership experience and how you've coached or mentored teams. We’re looking for someone who can inspire others, so share specific examples of how you've driven quality improvements in previous roles.
Demonstrate Your Understanding of Compliance:Since compliance is key in this role, make sure to mention your knowledge of CQC regulations and any experience you have with inspections. We want to know how you’ve maintained high standards and tackled challenges in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Kara Healthcare!
How to prepare for a job interview at Kara Healthcare
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and quality assurance frameworks. Being able to discuss how you've previously supported care homes in improving compliance will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've coached and mentored management teams in the past. Highlight specific situations where your leadership made a difference, especially in driving quality improvements or managing multiple services.
✨Be Ready to Discuss Data
Since the role involves analysing performance data and quality indicators, be prepared to talk about how you've used data to identify trends and implement improvement plans. This will demonstrate your analytical skills and problem-solving abilities.
✨Build Rapport
Remember, this role is all about relationships. Think of ways to connect with the interviewers by discussing your passion for person-centred care and how you’ve built strong relationships with residents, families, and healthcare professionals in your previous roles.
