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- Tasks: Build and manage referral pathways to enhance our care services.
- Company: Join Kara Healthcare, a leader in compassionate care for residents.
- Benefits: Enjoy a competitive salary, training opportunities, and career progression.
- Why this job: Make a real difference in the lives of residents while growing your career.
- Qualifications: Experience in referrals or partnerships within health or social care is preferred.
- Other info: Collaborative environment with supportive leadership and flexible working arrangements.
The predicted salary is between 36000 - 60000 £ per year.
Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respite care to residents living in our homes. We believe our residents deserve choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care.
Kara Healthcare are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth.
Job Overview
We are seeking a proactive and relationship-driven Referral & Partnership Manager to support the growth of Kara Healthcare by developing and maintaining strong referral pathways and strategic partnerships. This role will be based partly in our head office and partly across our care homes working closely with operational teams, local authorities, NHS partners, hospitals, social workers, and community stakeholders. The successful candidate will play a key role in increasing occupancy, strengthening external relationships, and promoting Kara Healthcare as a trusted care provider.
Skills & Responsibilities
- Develop, manage, and grow referral pathways with local authorities, NHS services, hospitals, discharge teams, social workers, and private referrers.
- Build and maintain strong partnerships across the healthcare and social care sector to support sustainable occupancy levels.
- Act as a key point of contact for all referrals, ensuring a professional, timely, and person-centred referral journey.
- Work closely with Registered Managers and operational teams across homes to understand capacity, care needs, and placement suitability.
- Promote Kara Healthcare services through regular visits, meetings, networking events, and community engagement.
- Track, analyse, and report on referral activity, conversion rates, and partnership performance.
- Support marketing and business development initiatives aligned with organisational growth plans.
- Ensure all referral processes comply with CQC standards, safeguarding requirements, and internal policies.
Requirements
- Proven experience in referrals, partnerships, business development, or relationship management within health or social care.
- Strong understanding of the care sector, including elderly, dementia, nursing, and residential care services.
- Excellent communication and interpersonal skills, with the ability to build trust and credibility with stakeholders.
- Confident working both in an office environment and across multiple care home settings.
- Strong organisational skills with the ability to manage multiple relationships and priorities effectively.
- Results-driven, proactive, and able to work independently as well as collaboratively.
- Full UK driving licence and willingness to travel between sites (preferred).
- Health or social care referrals/business development: 2+ years (preferred).
Package and Benefits
- Competitive salary package
- 40-hour week, Monday to Friday
- Ongoing training and professional development opportunities
- Supportive senior leadership team and collaborative working environment
- Opportunities for career progression within a growing organisation
Referrals and Partnership Manager in Leicester employer: Kara Healthcare
Contact Detail:
Kara Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referrals and Partnership Manager in Leicester
✨Tip Number 1
Network like a pro! Attend local healthcare events and connect with professionals in the field. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Don’t just sit back after applying; follow up! A quick email or call to express your enthusiasm can make you stand out from the crowd. It shows you're genuinely interested in the role.
✨Tip Number 3
Leverage social media! Follow Kara Healthcare on LinkedIn and engage with their posts. This not only keeps you informed but also shows your interest in the company culture and values.
✨Tip Number 4
Prepare for interviews by researching common questions in the care sector. Practice your responses, focusing on how your experience aligns with the role of Referral & Partnership Manager at Kara Healthcare.
We think you need these skills to ace Referrals and Partnership Manager in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in referrals and partnerships. We want to see how your skills align with our mission at Kara Healthcare, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role is all about building relationships, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share examples of how you've successfully engaged with stakeholders in the past.
Highlight Your Sector Knowledge: We’re looking for someone who understands the care sector inside out. Make sure to mention any specific experience you have in elderly, dementia, nursing, or residential care services. This will show us that you’re not just a fit for the role, but also for our values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes Kara Healthcare a great place to work!
How to prepare for a job interview at Kara Healthcare
✨Know Your Stuff
Before the interview, make sure you understand Kara Healthcare's mission and values. Familiarise yourself with their services, especially in dementia and residential care. This will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Relationship Skills
As a Referral & Partnership Manager, building relationships is key. Prepare examples of how you've successfully developed partnerships in the past. Be ready to discuss specific strategies you used to engage stakeholders and how you maintained those relationships over time.
✨Be Ready to Discuss Metrics
Kara Healthcare is focused on results, so be prepared to talk about your experience with tracking referral activity and conversion rates. Bring data or examples that showcase your ability to analyse performance and drive improvements in referral pathways.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the current challenges they face in building partnerships or how they measure success in this role. This shows your proactive nature and genuine interest in contributing to their growth.
