Group Operations Director – Kara Healthcare - Care Homes
Location: National
Reporting to: Reports to: Chief Operating Officer (COO)
Direct Reports: Regional Directors / Managers
Are you a strategic and inspirational leader with a passion for driving excellence in care? Kara Healthcare is seeking an exceptional Group Operations Director to join our Senior Leadership Team and lead a portfolio of high-quality care services, including care homes, supported living, and specialist services.
This is a pivotal role for a proven leader who can combine operational expertise with a strong commercial mindset ensuring outstanding quality, compliance, and performance across our growing organisation.
Learn more about Kara Healthcare and follow our CEO, Nitesh Somani , or Kara Healthcare’s LinkedIn page.
What You’ll Do
As Group Operations Director, you’ll:
Lead on Quality, Safety & Compliance
- Champion a culture of excellence and person-centred care.
- Ensure services meet and exceed regulatory standards (CQC and other relevant bodies).
- Oversee governance, safeguarding, and incident management with a focus on continuous improvement.
Drive Strategic & Commercial Success
- Translate our Group vision into actionable regional and service-level strategies.
- Take full ownership of budgets, delivering strong financial performance (revenue, EBITDA, cost control).
- Partner with Business Development to identify opportunities for growth and new service launches.
Deliver Operational Excellence
- Provide leadership and direction to Regional and Service Managers, ensuring operational efficiency.
- Set and monitor KPIs for quality, staffing, and financial performance.
- Build and manage strong relationships with regulators, commissioners, and key stakeholders.
Inspire People & Culture
- Lead, mentor, and develop high-performing operational teams.
- Drive recruitment, retention, and leadership development strategies.
- Promote an inclusive, values-driven culture where people thrive and service users receive outstanding care.
What We’re Looking For
- Significant senior operational management experience in health or social care (multi-site).
- Proven track record in improving quality ratings and delivering commercial success.
- Strong understanding of regulatory frameworks (CQC, Care Standards, Health & Safety, Safeguarding).
- Excellent financial acumen and analytical skills.
- A motivational leader and communicator who can influence at all levels.
- Relevant qualification in business, management, or health/social care.
Why Join Kara Healthcare?
At Kara Healthcare, we’re committed to transforming lives through compassionate, person-centred care. You’ll join a passionate leadership team that values integrity, innovation, collaboration and you’ll have the autonomy to make a real impact on the quality and success of our services.
