At a Glance
- Tasks: Build and manage referral pathways to enhance our care services.
- Company: Join Kara Healthcare, a leader in compassionate care for residents.
- Benefits: Enjoy a competitive salary, training opportunities, and career progression.
- Why this job: Make a real difference in the lives of residents while growing your career.
- Qualifications: Experience in health or social care referrals and strong communication skills.
- Other info: Collaborative environment with supportive leadership and growth potential.
The predicted salary is between 36000 - 60000 Β£ per year.
Kara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respite care to residents living in our homes. We believe our residents deserve choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care.
Kara Healthcare are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth.
Job Overview
We are seeking a proactive and relationship-driven Referral & Partnership Manager to support the growth of Kara Healthcare by developing and maintaining strong referral pathways and strategic partnerships. This role will be based partly in our head office and partly across our care homes working closely with operational teams, local authorities, NHS partners, hospitals, social workers, and community stakeholders. The successful candidate will play a key role in increasing occupancy, strengthening external relationships, and promoting Kara Healthcare as a trusted care provider.
Skills & Responsibilities
- Develop, manage, and grow referral pathways with local authorities, NHS services, hospitals, discharge teams, social workers, and private referrers.
- Build and maintain strong partnerships across the healthcare and social care sector to support sustainable occupancy levels.
- Act as a key point of contact for all referrals, ensuring a professional, timely, and person-centred referral journey.
- Work closely with Registered Managers and operational teams across homes to understand capacity, care needs, and placement suitability.
- Promote Kara Healthcare services through regular visits, meetings, networking events, and community engagement.
- Track, analyse, and report on referral activity, conversion rates, and partnership performance.
- Support marketing and business development initiatives aligned with organisational growth plans.
- Ensure all referral processes comply with CQC standards, safeguarding requirements, and internal policies.
Requirements
- Proven experience in referrals, partnerships, business development, or relationship management within health or social care.
- Strong understanding of the care sector, including elderly, dementia, nursing, and residential care services.
- Excellent communication and interpersonal skills, with the ability to build trust and credibility with stakeholders.
- Confident working both in an office environment and across multiple care home settings.
- Strong organisational skills with the ability to manage multiple relationships and priorities effectively.
- Results-driven, proactive, and able to work independently as well as collaboratively.
- Full UK driving licence and willingness to travel between sites (preferred).
- Health or social care referrals/business development: 2+ years (preferred).
Package and Benefits
- Competitive salary package
- 40-hour week, Monday to Friday
- Ongoing training and professional development opportunities
- Supportive senior leadership team and collaborative working environment
- Opportunities for career progression within a growing organisation
Referrals and Partnership Manager in Coventry employer: Kara Healthcare
Contact Detail:
Kara Healthcare Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Referrals and Partnership Manager in Coventry
β¨Tip Number 1
Network like a pro! Attend local healthcare events and connect with professionals in the field. Building relationships can open doors to opportunities that arenβt even advertised.
β¨Tip Number 2
Donβt just apply, engage! When you find a role that excites you, reach out directly to the hiring manager or team. A friendly message expressing your enthusiasm can make you stand out.
β¨Tip Number 3
Show up and shine! If you get an interview, prepare by researching Kara Healthcareβs values and services. Tailor your answers to reflect how you can contribute to their mission of providing top-notch care.
β¨Tip Number 4
Follow us on LinkedIn! Keeping up with Kara Healthcareβs updates can give you insights into their culture and priorities, helping you tailor your approach when applying through our website.
We think you need these skills to ace Referrals and Partnership Manager in Coventry
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in referrals and partnerships. We want to see how your skills align with our mission at Kara Healthcare, so donβt hold back on showcasing your relevant achievements!
Show Your Passion for Care: In your application, let us know why youβre passionate about the care sector. Share any personal experiences or insights that drive your commitment to providing quality care, as this will resonate with our values at Kara Healthcare.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. This helps us quickly see why youβd be a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way for us to receive your details directly and ensures youβre considered for the role. Plus, youβll find all the info you need about the application process there!
How to prepare for a job interview at Kara Healthcare
β¨Know Your Stuff
Before the interview, make sure you thoroughly understand Kara Healthcare's mission and values. Familiarise yourself with their services and how they support residents. This will help you demonstrate your genuine interest in the role and align your answers with their goals.
β¨Showcase Your Relationship Skills
As a Referral & Partnership Manager, building relationships is key. Prepare examples of how you've successfully developed partnerships in the past. Be ready to discuss specific strategies you've used to maintain strong connections with stakeholders in the health or social care sector.
β¨Be Proactive and Results-Driven
Kara Healthcare is looking for someone who can drive results. Share instances where you've taken initiative to improve referral pathways or occupancy rates. Highlight any metrics or outcomes that showcase your impact in previous roles.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the current challenges Kara Healthcare faces in building partnerships or how they measure success in this role. This shows your engagement and helps you assess if the company is the right fit for you.