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- Tasks: Monitor highway systems and coordinate responses to traffic incidents.
- Company: Join Kapsch, a leading global tech company with 130 years of innovation.
- Benefits: Earn $24/hour plus a comprehensive benefits package.
- Other info: Full-time role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in traffic management and public safety.
- Qualifications: Associates degree or two years of relevant experience required.
The predicted salary is between 48000 - 48000 £ per year.
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Position:
New systems Operators are not expected to have strong competency in Traffic Management Center (TMC) dispatching. Systems Operator I staff shall, with the support of a Systems Operator II and under the supervision of Systems Operator III operate the TMC’s Advanced Traffic Management Systems (ATMS) such as CCTV and Variable Message boards; aid in Traffic Incident Management (TIM); receive and coordinate department response on roadway concerns; dispatch maintenance crews for snow and ice operations and create records for all incidents, roadway concerns, and action in a call log.
Tasks:
- Proactively monitor the performance of the highway system, weather and highway conditions.
- Intercede appropriately, in conformance with TMC Policy and Guidance, to address concerns, deficiencies or conditions.
- Coordinate the department’s response to identified conditions.
- Operation of ITS components such as CCTV and Variable Message boards.
- Communication and coordination with department staff and management, outside agencies and first responders.
Organizational Relationship:
Reports directly to the Systems Operator III
Minimum Qualifications:
Education and Experience:
- Associates degree or higher; OR
- Two years of full-time employment meeting the qualifying experience
Knowledge, Skills and Abilities:
Candidates for this position should be proficient in the following areas:
- Oral and written communication
- Computer/software including MS Office applications and spreadsheets
- Capable of working well with co-workers and NYSDOT staff
- Using roadway maps and have basic knowledge of roadway elements
- Perform with minimum supervision
Qualifying Experience:
Operations dispatching with at least one of the following groups/agencies: Transportation, Fire, Police, EMS, 911, or similar experience in the Military.
Desired Qualifications:
It is desired, but not required, that candidates for this position also be proficient in the following areas:
- Able to respond to problem situations 24 hours a day
- Ability to cope with stress
Shift:
Full Time: 40 Hours/ Monday - Friday/ 2PM - 10:30PM
$24/Hour plus Benefits package
Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace. Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require need a reasonable accommodation for any part of the application or interview process, please send an email to ktc.us.jobs@kapsch.net to advise of the nature of your request along with your contact information.
System Operator I in Rochester employer: Kapsch Trafficcom Transportation SA.
Contact Detail:
Kapsch Trafficcom Transportation SA. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Operator I in Rochester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Kapsch and their Intelligent Transportation Systems. Understanding their values and recent projects can help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to traffic management and incident response. This will help you feel more confident and articulate your thoughts clearly when it matters.
✨Tip Number 3
Show off your teamwork skills! Since you'll be coordinating with various departments and first responders, share examples from your past experiences where you successfully worked in a team to solve problems.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site for the best chance of getting noticed. Plus, it’s super easy and straightforward!
We think you need these skills to ace System Operator I in Rochester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the System Operator I role. Highlight any relevant experience you have in traffic management or dispatching, and don’t forget to mention your communication skills!
Show Off Your Skills: We want to see your proficiency in MS Office and any other software you’re familiar with. If you've got experience with CCTV or Variable Message boards, make that clear! It’s all about showcasing what you bring to the table.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showing your personality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kapsch Trafficcom Transportation SA.
✨Know Your Systems
Familiarise yourself with the Advanced Traffic Management Systems (ATMS) mentioned in the job description. Brush up on how CCTV and Variable Message boards work, as well as their role in Traffic Incident Management. This will show your enthusiasm and readiness to dive into the role.
✨Communication is Key
Since strong oral and written communication skills are essential, practice articulating your thoughts clearly. Consider preparing examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will help you demonstrate your ability to coordinate with various departments and agencies.
✨Show Your Problem-Solving Skills
Prepare to discuss scenarios where you've had to respond to urgent situations, particularly in dispatching or similar environments. Highlight your ability to stay calm under pressure and how you’ve successfully managed stress in the past. This aligns perfectly with the desired qualifications for the role.
✨Be Ready for Technical Questions
Expect questions about your proficiency with computer software, especially MS Office applications and spreadsheets. Brush up on any relevant technical skills and be prepared to discuss how you've used these tools in previous jobs. This will help you stand out as a candidate who can perform with minimal supervision.