System Operator I in Medway

System Operator I in Medway

Medway Full-Time 48000 - 48000 £ / year (est.) No home office possible
Kapsch Trafficcom Transportation SA.

At a Glance

  • Tasks: Monitor and manage traffic systems, ensuring smooth operations and safety on the roads.
  • Company: Join Kapsch, a leading global tech company with over 130 years of innovation.
  • Benefits: Earn $24/hour plus a comprehensive benefits package while working full-time.
  • Other info: Enjoy a supportive team environment with opportunities for growth.
  • Why this job: Make a real difference in traffic management and contribute to safer roads.
  • Qualifications: An associate degree or two years of relevant experience is required.

The predicted salary is between 48000 - 48000 £ per year.

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.

Position: New systems Operators are not expected to have strong competency in Traffic Management Center (TMC) dispatching. Systems Operator I staff shall, with the support of a Systems Operator II and under the supervision of Systems Operator III operate the TMC’s Advanced Traffic Management Systems (ATMS) such as CCTV and Variable Message boards; aid in Traffic Incident Management (TIM); receive and coordinate department response on roadway concerns; dispatch maintenance crews for snow and ice operations and create records for all incidents, roadway concerns, and action in a call log.

Tasks: Systems Operators are expected to proactively monitor the performance of the highway system, weather and highway conditions, intercede appropriately, in conformance with TMC Policy and Guidance, to address concerns, deficiencies or conditions. They coordinate the department’s response to identified conditions. Response includes, but is not limited to, the following: operation of ITS components such as CCTV and Variable Message boards, communication and coordination with department staff and management, outside agencies and first responders.

Organizational Relationship: Reports directly to the Systems Operator III

Minimum Qualifications:

  • Education and Experience: Associates degree or higher; OR Two years of full-time employment meeting the qualifying experience

Knowledge, Skills and Abilities: Candidates for this position should be proficient in the following areas:

  • Oral and written communication
  • Computer/software including MS Office applications and spreadsheets
  • Capable of working well with co-workers and NYSDOT staff
  • Using roadway maps and have basic knowledge of roadway elements
  • Perform with minimum supervision

Qualifying Experience: Operations dispatching with at least one of the following groups/agencies: Transportation, Fire, Police, EMS, 911, or similar experience in the Military.

Desired Qualifications: It is desired, but not required, that candidates for this position also be proficient in the following areas:

  • Able to respond to problem situations 24 hours a day
  • Ability to cope with stress

Shift: Full Time: 40 Hours/ Monday - Friday/ 2PM - 10:30PM $24/Hour plus Benefits package

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace. Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require need a reasonable accommodation for any part of the application or interview process, please send an email to ktc.us.jobs@kapsch.net to advise of the nature of your request along with your contact information.

System Operator I in Medway employer: Kapsch Trafficcom Transportation SA.

Kapsch is an exceptional employer, offering a supportive work environment where new System Operators can thrive under the guidance of experienced colleagues. With a strong commitment to employee growth and a comprehensive benefits package, Kapsch fosters a culture of collaboration and innovation in the heart of Rochester, making it an ideal place for those seeking meaningful and rewarding careers in intelligent mobility solutions.
Kapsch Trafficcom Transportation SA.

Contact Detail:

Kapsch Trafficcom Transportation SA. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land System Operator I in Medway

✨Tip Number 1

Get to know the company! Research Kapsch and their Intelligent Transportation Systems. Understanding their values and projects will help you connect during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your communication skills! As a System Operator I, you'll need to communicate effectively with various teams. Try role-playing scenarios with friends or family to boost your confidence.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insights about the company culture and maybe even give you a heads-up on job openings.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Kapsch team. Don’t miss out!

We think you need these skills to ace System Operator I in Medway

Oral Communication
Written Communication
Computer Skills
MS Office Applications
Spreadsheet Proficiency
Team Collaboration
Roadway Map Usage
Basic Knowledge of Roadway Elements
Operations Dispatching
Problem-Solving
Stress Management
Ability to Work with Minimal Supervision

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight your oral and written communication skills in your application. We want to see how you can effectively convey information, especially since you'll be coordinating with various departments and agencies.

Tailor Your Experience: When detailing your experience, focus on any relevant roles you've had in operations dispatching or similar fields. We love seeing how your background aligns with the responsibilities of a Systems Operator I.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can't wait to hear from you!

How to prepare for a job interview at Kapsch Trafficcom Transportation SA.

✨Know Your Systems

Familiarise yourself with the Advanced Traffic Management Systems (ATMS) mentioned in the job description. Brush up on how CCTV and Variable Message boards work, as well as their role in Traffic Incident Management. This will show that you're proactive and ready to hit the ground running.

✨Communication is Key

Since the role involves coordinating with various departments and first responders, practice your oral and written communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the job.

✨Show Your Problem-Solving Skills

Think of scenarios where you had to respond to unexpected issues, especially in a dispatching or operational context. Be ready to discuss how you approached these situations and what the outcomes were. This will highlight your capability to cope with stress and make quick decisions.

✨Get Comfortable with Tech

Since proficiency in computer software, particularly MS Office, is essential, ensure you're comfortable using spreadsheets and other relevant applications. You might even want to prepare a few examples of how you've used technology to improve processes or solve problems in previous roles.

System Operator I in Medway
Kapsch Trafficcom Transportation SA.
Location: Medway

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