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For Companies At a Glance
- Tasks: Support student wellbeing and create a safe, welcoming community for younger students.
- Company: Kaplan Living, a leading provider of student accommodation in the UK.
- Benefits: Competitive pay, discounts on courses, and comprehensive support services.
- Why this job: Make a real difference in students' lives while earning extra income.
- Qualifications: Must be a student with a passion for supporting young people.
- Other info: Flexible hours, career progression opportunities, and a supportive team environment.
Job Description
Reference Number: JR250144
Location: Kaplan Living, Nottingham
Working Pattern: Part Time, 12 hours per week
Contract Type: Permanent
Number of roles: 1
Salary: £12.00 per hour
We are looking for a Wellbeing Coordinator to join our team.
Role Summary
We are looking for a student Wellbeing Coordinator to live within our student accommodation at Kaplan Living Nottingham and become an integral part of the daily lives of our students, with particular focus on supporting those under the age of 18. You will need to be a student (preferably postgraduate/masters or Phd), looking to subsidise your living costs whilst providing pastoral care to younger students. Your working pattern will require being on duty to assist students
As a Kaplan Living Wellbeing Coordinator, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community.
Kaplan Pathways is committed to ensuring a safe and supportive environment for all students. Our safeguarding policy specifically recognises the increased level of vulnerability that arises when students are far from home, away from their normal support network and in an unfamiliar culture. You will play a critical role in our duty of care and support for students under the age of 18. To do this effectively, you will need to gain a strong understanding of the framework of our Safeguarding Policy so that you can work within it to provide the appropriate support.
Responsibilities
- Develop strong knowledge of and follow appropriate guidelines and protocols in all areas of your role
- Promote good resident welfare and enforcing behaviour policies
- Along with the Kaplan Residence and College teams responsibility for the Safeguarding and duty of care for U18 students
- Provide quick and appropriate response by emails and any other communication channels used in order to help effect a quick resolution of issues arising
What you’ll bring to the role
- Evidence of being interested in and committed to supporting the welfare of young persons
- Open and approachable manner
- Empathetic nature with good listening skills and high intercultural awareness
- Strong communication skills including clear, spoken English with ability to grade language appropriately for non-native speakers
- Ability to receive, understand and convey information clearly
- Ability to produce clear written communication including incident reports
- Ability to quickly identify situations requiring additional support and assistance
- Prompt to act and escalate as needed when issues arise and assiduous in following up issues to resolution
- Commitment to learning and following agreed guidelines and procedures
- Capacity to build trust and rapport quickly with staff and colleagues
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
Please apply with CV and cover letter no later than 11pm on Tuesday 7th October 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Wellbeing Coordinator employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Coordinator
✨Tip Number 1
Network like a pro! Reach out to your university's career services or student groups. They often have insider info on job openings and can connect you with people already working in the field.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and connect with professionals in the wellbeing sector. Join relevant groups and participate in discussions to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions related to student welfare and safeguarding. We recommend role-playing with a friend to build confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our community at Kaplan Living.
We think you need these skills to ace Wellbeing Coordinator
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for supporting student wellbeing! In your cover letter, share why you’re interested in this role and how your experiences have prepared you to make a difference in the lives of younger students.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Wellbeing Coordinator role. We want to see how your background fits with our mission to create a safe and supportive environment for students.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can contribute to our community.
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying through our website as soon as possible, as we might close the role early if we find the right candidate. Get your application in and stand out!
How to prepare for a job interview at Kaplan
✨Know Your Safeguarding Policies
Before the interview, make sure you have a solid understanding of Kaplan's Safeguarding Policy. This will show that you're serious about the wellbeing of students and can effectively support those under 18. Brush up on key points so you can discuss how you'd apply them in real situations.
✨Show Your Empathy
During the interview, demonstrate your empathetic nature. Share examples from your past experiences where you've supported others, especially young people. This will help the interviewers see that you genuinely care about student welfare and can build trust quickly.
✨Communicate Clearly
Since you'll be working with students from diverse backgrounds, practice clear communication. Be ready to explain how you would adapt your language for non-native speakers. This shows that you’re not only aware of potential challenges but also prepared to tackle them.
✨Be Proactive in Problem-Solving
Think of scenarios where issues might arise and how you would handle them. In the interview, share your thought process on identifying problems and escalating them appropriately. This will highlight your ability to act promptly and follow through on resolutions.
