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- Tasks: Support student wellbeing and create a welcoming community at Kaplan Living Bournemouth.
- Company: Join Kaplan Living, a leader in student accommodation and part of the global Kaplan Inc.
- Benefits: Enjoy a competitive salary, flexible working options, and generous discounts on courses.
- Why this job: Make a real impact on students' lives while developing your skills in a supportive environment.
- Qualifications: Must be a student with strong communication skills and a passion for supporting young people.
- Other info: This is a live-in position, perfect for those looking to gain experience while studying.
Job Description
Reference Number: JR249270
Location: Kaplan Living, Bournemouth
Working Pattern: Part Time, 50 hours per month
Contract Type: 12 Month Fixed Term Contract
Live-in position: Successful applicant must be a student
Salary: £12.60 per hour
We are looking for a Wellbeing Coordinator to join our team.
Role Summary
As the Kaplan Living Wellbeing Coordinator at Kaplan Living Bournemouth, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community.
Responsibilities
- Develop strong knowledge of and follow appropriate guidelines and protocols in all areas of your role
- Promote good resident welfare and ensure compliance with Kaplan UK Pathways Student Code of Conduct and the Residence Behaviour policies
- Along with the College team, responsibility for the Safeguarding and duty of care for students who are staying in Kaplan residential accommodation
- Work with college and residence staff to create a welcoming, safe and friendly environment for our students
- Provide quick and appropriate response by emails and any other communication channels used to help effect a quick resolution of issues arising
- Attend monthly Safeguarding meetings online or face to face.
- Facilitate Welcome Week weekly introduction sessions with new students for each academic cohort
- Lead on the U18 students welcome and induction programme assisting students to settle and integrate into the residence, the environment and location in the first days and weeks of arriving in the UK, offering support and guidance as needed throughout their stay.
This is an excellent opportunity for a Health and Safety Coordinator, who is looking to expand their skills and build their career with an industry leader.
What you’ll bring to the role
- Evidence of being interested in and committed to supporting the welfare of young persons
- Open and approachable manner
- Empathetic nature with good listening skills and high intercultural awareness
- Strong communication skills including:
- Clear, spoken English with ability to grade language appropriately for non-native speakers
- Ability to receive, understand and convey information clearly
- Ability to produce clear written communication including incident reports
- Ability to quickly identify situations requiring additional support and assistance
- Prompt to act and escalate as needed when issues arise and assiduous in following up issues to resolution
- Commitment to learning and following agreed guidelines and procedures
- Capacity to build trust and rapport quickly with staff and colleagues
- Works in close partnership with other team members, ensuring that a timely, regular exchange of information
- Committed to promoting a positive image of Kaplan Pathways
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
Please apply with CV and cover letter no later than 11pm on Thursday 28th August 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Wellbeing Coordinator employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Coordinator
✨Tip Number 1
Familiarise yourself with Kaplan's values and mission. Understanding their commitment to student welfare will help you align your responses during interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Kaplan Living. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to support young people and handle safeguarding issues. This will show your practical understanding of the role's responsibilities.
✨Tip Number 4
Practice your communication skills, especially in conveying information clearly and empathetically. Role-playing common scenarios you might face as a Wellbeing Coordinator can help you feel more confident during the interview.
We think you need these skills to ace Wellbeing Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Wellbeing Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your commitment to their welfare. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: In your CV, emphasise your communication skills, empathy, and ability to work in a team. Mention any previous experience in similar roles or environments, especially those involving young individuals or community support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and professional communication is key, especially since the role involves conveying information effectively.
How to prepare for a job interview at Kaplan
✨Show Your Passion for Wellbeing
Make sure to express your genuine interest in supporting the welfare of young people. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to creating a safe and welcoming environment.
✨Demonstrate Strong Communication Skills
Since clear communication is key in this role, prepare to showcase your ability to convey information effectively. You might want to practice explaining complex ideas in simple terms, especially for non-native speakers, as this will be crucial in your interactions with students.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples from your past where you had to act quickly to resolve issues or support someone in need, and be ready to discuss these during the interview.
✨Familiarise Yourself with Kaplan's Values
Research Kaplan Living and understand their mission and values. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in contributing to their community.
