At a Glance
- Tasks: Lead the development of innovative business tools and enhance productivity using AI solutions.
- Company: Join a global organisation committed to diversity and equal opportunities.
- Benefits: Enjoy 28 days leave, private medical insurance, and big discounts on courses.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact by delivering valuable business solutions in a dynamic environment.
- Qualifications: Experience in business process documentation and strong communication skills required.
The predicted salary is between 57500 - 60000 € per year.
Reference number: JR252209
Location: Hybrid working - home and our office near London Bridge
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Grade: IT5A
Salary: £57,500 - £60,000 per annum
Role Summary
The Business Tools team establishes and maintains a wide range of business‑process specific support tools. By using out of the box tools and the latest AI solutions, we create customised workflow tools to increase the productivity of the business teams and support high levels of data quality. As the Product Owner, you will deeply understand the objectives and the business processes that the business users implement to deliver those objectives. You will assess current tools, drive configuration of existing tools, guide an AI Agent and a software developer to implement bespoke changes, and support the business users to maximise value from those changes over the long term.
What You'll Bring To The Role
- A passion and service approach for delivering business value
- Skilled at uncovering true business needs, identifying solution options, and presenting proposals that deliver business benefits; confident at presenting ideas and recommendations
- Practical experience in high‑stakes operational environments (e.g., assessments, logistics, or regulated industries)
- Experience documenting business processes using a formal approach such as ArchiMate, BPMN or UML
- Experience using a broad range of IT system user interfaces and developing user interface requirements
- Experience using AI for automation, requirements discovery, user story generation, and supervising AI‑generated technical outputs
- An understanding of data governance frameworks and protocols
- Comfortable in coordinating and facilitating requirements workshops and negotiating with diverse stakeholder groups across different seniority levels
- Exceptional communication skills – both written and verbal translation of technology to business terms
- Target‑driven and focused on owning a business solution delivery timeline
- A team player, able to work collaboratively with and through others
- Self‑organising and customer / end‑user delivery focused
- An understanding of ITIL processes and standards
Benefits
- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay well above statutory levels
Legal & Diversity Statement
Kaplan is a global organisation committed to providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion are paramount to creating success and opportunity in an ever‑changing world, and we are committed to promoting an equitable world where diverse talent can develop, advance and thrive.
Product Owner (Business Tools) employer: Kaplan
Kaplan is an exceptional employer that fosters a collaborative and inclusive work culture, offering hybrid working arrangements near London Bridge. With a strong focus on employee growth, we provide extensive benefits including generous annual leave, private medical insurance, and significant discounts on professional development courses, ensuring our team members can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner (Business Tools)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Product Owner role. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your thoughts.
✨Tip Number 3
Showcase your passion for business value delivery! During interviews, share specific examples of how you've identified needs and implemented solutions in past roles. This will demonstrate your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Product Owner (Business Tools)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Product Owner role. We want to see how you can bring value to our Business Tools team!
Showcase Your Communication Skills:Since exceptional communication is key for this role, use clear and concise language in your application. We love seeing candidates who can translate complex ideas into simple terms!
Highlight Relevant Experience:Don’t forget to mention any practical experience you have in high-stakes operational environments. We’re looking for someone who understands the nuances of business processes and can hit the ground running.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Kaplan
✨Know Your Tools Inside Out
As a Product Owner, you'll be working with various business-process specific support tools. Make sure you understand the tools mentioned in the job description and how they can be configured to meet business needs. Familiarise yourself with AI solutions and be ready to discuss how you've used them in past roles.
✨Master the Art of Communication
Exceptional communication skills are key for this role. Practice translating complex technical concepts into simple business terms. Prepare examples of how you've effectively communicated with diverse stakeholders and facilitated requirements workshops in your previous experiences.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've uncovered true business needs and proposed effective solutions. Think about high-stakes operational environments you've worked in and how you navigated challenges to deliver business value.
✨Demonstrate Your Team Spirit
This role requires collaboration with various teams. Share examples of how you've worked as part of a team to achieve common goals. Highlight your ability to self-organise while still being focused on customer delivery, showing that you're a team player who can also take ownership.
