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- Tasks: Lead the development of business tools to enhance productivity and data quality.
- Company: Join Kaplan Professional, a global leader in education and professional development.
- Benefits: Enjoy 28 days leave, private medical insurance, and discounts on courses.
- Why this job: Make a real impact by improving tools that help businesses thrive.
- Qualifications: Experience in business process documentation and exceptional communication skills required.
- Other info: Hybrid working model with a focus on collaboration and career growth.
The predicted salary is between 47500 - 60000 ÂŁ per year.
The Business Tools team establishes and maintains a wide range of business‑process specific support tools. We use out‑of‑the‑box solutions, the latest AI tools and custom workflow tools to increase the productivity of business teams and support high levels of data quality. Business users need effective tools to complete their tasks. As the Product Owner, your role is to deeply understand the objectives and the business processes that the business users implement to deliver those objectives. You will understand the tools that the business currently uses and drive the thinking in how to improve them to help better achieve the business objectives. You will then drive configuration of existing tools and, when needed, provide direction to an AI Agent and a software developer to effect bespoke changes and then support the business users to drive the most value from those changes over the long term.
What You’ll Bring To The Role
- A passion and service approach for delivering business value
- Skilled at uncovering true business needs, identifying solution options, and presenting proposals delivering business benefits.
- Confident at presenting ideas and recommendations.
- Experience documenting business processes using a formal approach, such as ArchiMate, BPMN or UML
- Experience using a broad range of IT system user interfaces and experience developing user interface requirements.
- Comfortable in coordinating and facilitating requirement workshops and negotiating with up to 10 stakeholders.
- Exceptional communication skills – both written and verbal translation of technology to business terms.
- Target‑driven and focused on owning a business solution delivery timeline.
- A team player, able to work collaboratively with and through others.
- Self‑organising and customer / end‑user delivery focused.
- An understanding of data governance frameworks and protocols.
- An understanding of ITIL processes and standards.
What We Do
Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments. For almost 80 years, we have helped shape the development and careers of finance professionals. We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses.
What We Believe In
Our goal is for Kaplan to be a great place to work where everybody can succeed. We truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together. Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion – of culture, experiences, perspectives – are paramount to creating success and opportunity in an ever‑changing world.
Our Values
- Act with integrity
- Empower and support
- Create opportunity
- Grow knowledge
- Drive results together
What We Offer
- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
How To Apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than Wednesday 11th February 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team at kaplanstaff.recruitment@kaplan.com.
Disability Confident Scheme
As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application. Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.
Product Owner employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Product Owner role. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Showcase your passion for the role during interviews. Talk about how you’ve used tools to improve business processes in the past, and don’t forget to highlight your communication skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values growth and collaboration.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Owner role. Highlight your experience with business tools, process documentation, and any relevant IT skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how you meet the role's requirements and share your passion for delivering business value. We love seeing candidates who can communicate their ideas clearly.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear language and structure in both your CV and cover letter. We appreciate candidates who can translate tech speak into business terms!
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since we might close the role early if we find the right fit. Head over to our website and get your application in!
How to prepare for a job interview at Kaplan
✨Know Your Tools
As a Product Owner, it's crucial to have a solid understanding of the tools you'll be working with. Familiarise yourself with the out-of-the-box solutions and AI tools mentioned in the job description. Be ready to discuss how you can improve these tools to meet business objectives.
✨Master Business Processes
Dive deep into the business processes relevant to the role. Use formal approaches like BPMN or UML to document your understanding. During the interview, demonstrate your ability to uncover true business needs and present viable solutions that deliver real benefits.
✨Communicate Effectively
Exceptional communication skills are key for this role. Practice translating technical jargon into business-friendly language. Prepare examples of how you've successfully communicated ideas and recommendations to stakeholders in the past.
✨Show Your Team Spirit
Being a team player is essential. Think of examples where you've collaborated effectively with others to achieve a common goal. Highlight your experience in coordinating workshops and negotiating with multiple stakeholders to showcase your collaborative approach.
