Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage building operations, ensure student welfare, and provide excellent customer service.
- Company: Join Kaplan Living, a top provider of student accommodation in the UK.
- Benefits: Enjoy 36 days annual leave, discounts on courses, and a supportive work environment.
- Why this job: Be part of a dynamic team that values student care and offers career growth opportunities.
- Qualifications: Experience in customer service and maintenance roles is essential; flexibility is key.
- Other info: Work full-time from 8pm to 8am with a 4 on, 4 off schedule.
The predicted salary is between 26300 - 30700 £ per year.
Location: Kaplan Living Brighton
Working pattern: Full-time, 8pm-8am 4 on 4 off
Contract Type: Permanent
Salary: £12.60 Per hour
We are looking for a Night Facilities Officer to join our team. As Night Facilities Officer, you will have responsibility for the following areas:
- Building management
- Health and Safety
- Student Welfare and Customer Services
- Financial, Marketing & promotion
- Any other duties as required by the General Manager and/or Deputy Manager
What you’ll bring to the role
- Have a passion for customer care and a sensitivity to student’s needs.
- Have experience in a customer facing environment.
- Have recent experience of working in a maintenance/caretaking role.
- Have experience of working in an effective Health & Safety culture in line with legislation.
- Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required.
Essential skills/experience
- Have experience in customer service, hospitality or student service provision, ideally accommodation.
- Be able to work as part of a team, and work on own initiative.
- Budget management.
- Ability to prioritise workload and meet deadlines.
What we offer
- 36 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
Please apply with CV and cover letter by Friday 18th April 2025. Please note, we recommend that you apply at the earliest as this vacancy may be closed once we have gathered a suitable shortlist.
Night Facilities Officer employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Facilities Officer
✨Tip Number 1
Familiarise yourself with the specific needs of student accommodation. Understanding the unique challenges and requirements of students can help you demonstrate your passion for customer care during any interviews.
✨Tip Number 2
Highlight your experience in health and safety practices. Be prepared to discuss how you've implemented or adhered to safety protocols in previous roles, as this is crucial for the Night Facilities Officer position.
✨Tip Number 3
Showcase your flexibility and ability to work under pressure. Since the role requires out-of-hours support, share examples of how you've successfully managed emergencies or unexpected situations in past jobs.
✨Tip Number 4
Network with current or former employees of Kaplan Living. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Night Facilities Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Night Facilities Officer position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and sensitivity to student needs. Use specific examples from your past experiences in customer service or maintenance roles to demonstrate your suitability.
Highlight Relevant Experience: In your CV, emphasise your experience in customer-facing environments, health and safety practices, and any budget management skills. Make sure to include any relevant certifications or training that may enhance your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kaplan
✨Show Your Customer Care Passion
As a Night Facilities Officer, you'll need to demonstrate your passion for customer care. Be prepared to share specific examples of how you've successfully addressed student needs in previous roles, highlighting your sensitivity and approach to customer service.
✨Highlight Relevant Experience
Make sure to discuss your experience in maintenance or caretaking roles, as well as any work you've done in health and safety. This will show that you understand the responsibilities of the position and can handle the demands of the job effectively.
✨Demonstrate Teamwork and Initiative
The role requires both teamwork and the ability to work independently. Prepare to give examples of how you've successfully collaborated with others, as well as instances where you've taken the initiative to solve problems on your own.
✨Be Ready for Flexibility Questions
Since the job involves flexible working hours, be ready to discuss your availability and willingness to provide out-of-hours support in emergencies. This shows your commitment to the role and readiness to meet the needs of the students.
