At a Glance
- Tasks: Lead daily facilities management and ensure top-notch maintenance services.
- Company: Join Kaplan Living, a leader in student accommodation across the UK.
- Benefits: Enjoy competitive salary, hybrid work options, and generous annual leave.
- Why this job: Perfect for those wanting to grow in a supportive, customer-focused environment.
- Qualifications: Experience in maintenance, plumbing, or electrical skills is essential.
- Other info: Apply early as we may close applications before the deadline.
The predicted salary is between 28000 - 36000 £ per year.
Location: Kaplan Living Bournemouth
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Salary: £32,000 per annum
We are looking for a Maintenance Manager to join our team. You will be responsible for the day to day facilities management and work as a member of the team providing a front line response in both planned and reactive maintenance service in accordance with the Service Level Agreement with our stakeholders. You will assist in ensuring the property is managed and operated in line with relevant legislation, service level agreements and agreed operating principles which support the achievement of our company goal to be industry leading in service levels to students, parents and stakeholders.
This is an excellent opportunity for someone who may be currently working as a Maintenance Manager, who is looking to expand their skills and build their career with an industry leader.
What you’ll bring to the role:
- Have maintenance experience in a hospitality, student accommodation, residential accommodation or similar setting.
- Be able to work as part of a team, manage your own and maintenance teams workload and work on own initiative.
- Have experience in plumbing and/or electric skills.
- Budget management.
- Ability to prioritise workload and meet deadlines.
- Have a passion for customer care and a sensitivity to students needs.
- Have experience in a customer facing environment.
- Possess leadership and excellent oral and written communication skills including the proven ability to engage with customers and colleagues alike.
What we do:
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer:
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply:
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm 11th June 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Maintenance Manager employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of student accommodation. Understanding the unique challenges and requirements in this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your experience in managing budgets effectively. Be prepared to discuss how you've successfully allocated resources in previous roles, as this is crucial for the Maintenance Manager position.
✨Tip Number 3
Showcase your leadership skills by providing examples of how you've led a team in a maintenance context. This will illustrate your ability to manage workloads and motivate others, which is key for this role.
✨Tip Number 4
Prepare to discuss your customer care philosophy. Since the role involves engaging with students and stakeholders, being able to articulate your approach to customer service will set you apart from other candidates.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, especially in hospitality or student accommodation. Emphasise your skills in plumbing and electrical work, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, clearly outline how your experience aligns with the job requirements. Mention your passion for customer care and your ability to manage workloads effectively, as these are key aspects of the role.
Showcase Your Communication Skills: Since excellent oral and written communication skills are essential, ensure your application is well-written and free of errors. Use clear language to demonstrate your ability to engage with both customers and colleagues.
Highlight Your Teamwork Abilities: Mention specific examples of how you've successfully worked as part of a team in previous roles. This will show that you can collaborate effectively and contribute positively to the team dynamic at Kaplan Living.
How to prepare for a job interview at Kaplan
✨Showcase Your Maintenance Experience
Be prepared to discuss your previous maintenance roles, especially in hospitality or student accommodation. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a team, be ready to share examples of how you've collaborated with others in past positions. Emphasise your ability to manage workloads and support your colleagues.
✨Highlight Customer Care Passion
This position involves engaging with students and stakeholders, so express your commitment to customer care. Share anecdotes that illustrate your sensitivity to customer needs and how you've gone above and beyond in previous roles.
✨Prepare for Technical Questions
Expect questions related to plumbing and electrical skills. Brush up on relevant technical knowledge and be ready to discuss how you've applied these skills in real-world situations.