At a Glance
- Tasks: Lead the development of business tools to enhance productivity and data quality.
- Company: Join Kaplan Professional, a global leader in education and professional development.
- Benefits: Enjoy 28 days leave, private medical insurance, and discounts on courses.
- Why this job: Make a real impact by improving tools that help businesses thrive.
- Qualifications: Experience in business process documentation and exceptional communication skills required.
- Other info: Hybrid working model with a focus on collaboration and career growth.
The predicted salary is between 57500 - 60000 Β£ per year.
The Business Tools team establishes and maintains a wide range of business-process specific support tools. We use out-of-the-box solutions, the latest AI tools and custom workflow tools to increase the productivity of business teams and support high levels of data quality. Business users need effective tools to complete their tasks. As the Product Owner, your role is to deeply understand the objectives and the business processes that the business users implement to deliver those objectives. You will understand the tools that the business currently uses and drive the thinking in how to improve them to help better achieve the business objectives. You will then drive configuration of existing tools and, when needed, provide direction to an AI Agent and a software developer to effect bespoke changes and then support the business users to drive the most value from those changes over the long term.
What Youβll Bring To The Role
- A passion and service approach for delivering business value
- Skilled at uncovering true business needs, identifying solution options, and presenting proposals delivering business benefits. Confident at presenting ideas and recommendations.
- Experience documenting business processes using a formal approach, such as ArchiMate, BPMN or UML
- Experience using a broad range of IT system user interfaces and experience developing user interface requirements.
- Comfortable in coordinating and facilitating requirement workshops and negotiating with up to 10 stakeholders.
- Exceptional communication skills β both written and verbal translation of technology to business terms.
- Target-driven and focused on owning a business solution delivery timeline.
- A team player, able to work collaboratively with and through others.
- Self-organising and customer/end-user delivery focused.
- An understanding of data governance frameworks and protocols.
- An understanding of ITIL processes and standards.
What We Offer
- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
How To Apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than Wednesday 11th February 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team.
Disability Confident Scheme
As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application. Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.
Product Owner in London employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Product Owner in London
β¨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Kaplan or similar companies. A friendly chat can open doors and give you insider info on the role.
β¨Tip Number 2
Prepare for interviews by practising common questions related to product ownership. Think about how you can showcase your experience with business processes and tools β we want to see your passion shine through!
β¨Tip Number 3
Donβt just wait for job openings; be proactive! Keep an eye on our website for new roles and apply as soon as they pop up. The early bird gets the worm, right?
β¨Tip Number 4
Showcase your communication skills! Whether itβs in interviews or networking, being able to translate tech jargon into business terms is key. Practice makes perfect, so get chatting!
We think you need these skills to ace Product Owner in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Product Owner role. Highlight your experience with business processes and tools, and donβt forget to showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your background aligns with our needs. Be specific about your experience in documenting business processes and working with stakeholders. Let us know why youβre excited about this opportunity!
Showcase Your Passion: We love candidates who are passionate about delivering business value. In your application, share examples of how you've improved tools or processes in the past. Show us that you understand the importance of user-focused solutions!
Apply Early!: Donβt wait until the last minute to submit your application. We recommend applying as soon as possible since we might close the role early if we find the right fit. Head over to our website and get your application in!
How to prepare for a job interview at Kaplan
β¨Know Your Tools
As a Product Owner, it's crucial to have a solid understanding of the tools you'll be working with. Familiarise yourself with the out-of-the-box solutions and AI tools mentioned in the job description. Be ready to discuss how you can improve these tools to meet business objectives.
β¨Master Business Processes
Dive deep into the business processes relevant to the role. Use formal approaches like BPMN or UML to document your understanding. During the interview, demonstrate your ability to identify true business needs and present viable solutions that deliver real benefits.
β¨Showcase Communication Skills
Exceptional communication is key for this role. Prepare to articulate complex technical concepts in simple terms. Practice explaining how you've successfully translated technology into business language in past experiences, as this will resonate well with the interviewers.
β¨Engage Stakeholders
Highlight your experience in coordinating requirement workshops and negotiating with stakeholders. Be prepared to share examples of how you've facilitated discussions and driven consensus among diverse groups, as this will showcase your collaborative spirit and team player mentality.