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- Tasks: Join us as a Housekeeper, keeping student accommodation clean and welcoming.
- Company: Kaplan Living provides top-notch student accommodation across the UK.
- Benefits: Enjoy 36 days annual leave, discounts on courses, and a supportive work environment.
- Why this job: Make a difference in students' lives while working in a vibrant community.
- Qualifications: Customer service experience is essential; flexibility and teamwork are key.
- Other info: Part-time role with a competitive salary of £12.60 per hour.
We are looking for a Housekeeper to join our team. As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. Responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, the Housekeeper helps ensure a safe, tidy, and welcoming living environment for students. The role also involves reporting maintenance issues, replenishing supplies, and supporting the overall wellbeing of residents.
The successful applicant will:
- Embrace the 'more than just a room' philosophy of Kaplan Living
- Be a COSHH & Health & Safety Champion.
- Have a passion for customer care and a sensitivity to students' needs
- Have experience in a customer facing environment
- Ability to offer flexibility in working hours.
- Maintain confidentiality.
Essential skills/experience:
- Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation.
- Ability to prioritise workload and meet deadlines.
- Good communication and customer care skills.
- Capable of working with minimum supervision.
- Work as a team player and pass on knowledge to others.
As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:
- 36 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 30th June 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Housekeeper - Part Time employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Part Time
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and health and safety regulations relevant to student accommodation. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining a safe and welcoming environment.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable is key in a role that involves working closely with students and ensuring their comfort.
✨Tip Number 3
Be prepared to discuss your previous experience in hospitality or customer-facing roles. Highlight specific examples where you successfully managed your workload and met deadlines, as this will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your flexibility in working hours by being open to discussing your availability. Since the role requires weekend work, showing that you can adapt your schedule will make you a more attractive candidate.
We think you need these skills to ace Housekeeper - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or student accommodation. Emphasise any roles where you maintained cleanliness and hygiene standards, as this is crucial for the Housekeeper position.
Craft a Compelling Cover Letter: In your cover letter, detail how your skills align with the job requirements. Mention your passion for customer care and any experience you have in a similar environment. Be specific about how you can contribute to maintaining a welcoming living space for students.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in both your CV and cover letter. This shows that you are adaptable and willing to meet the needs of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Housekeeper role.
How to prepare for a job interview at Kaplan
✨Show Your Passion for Cleanliness
Make sure to express your enthusiasm for maintaining high standards of cleanliness and hygiene. Share any relevant experiences where you took pride in your work, especially in a customer-facing environment.
✨Demonstrate Customer Care Skills
Prepare examples that showcase your ability to provide excellent customer service. Highlight situations where you addressed students' needs or resolved issues effectively, as this role requires sensitivity to their requirements.
✨Familiarise Yourself with Health & Safety Protocols
Since the role involves being a COSHH & Health & Safety Champion, brush up on relevant health and safety regulations. Be ready to discuss how you would ensure a safe living environment for students.
✨Emphasise Teamwork and Flexibility
This position requires working as part of a team and being flexible with hours. Share examples of how you've successfully collaborated with others and adapted to changing schedules in previous roles.
