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- Tasks: Manage building operations, ensure health and safety, and support student welfare.
- Company: Join Kaplan Living, part of a global education leader dedicated to student success.
- Benefits: Enjoy a competitive salary, flexible shifts, and a supportive work environment.
- Why this job: Make a real impact on student life while developing valuable skills in a dynamic team.
- Qualifications: Customer service experience and a passion for helping students are essential.
- Other info: Work full-time with a 4 on, 4 off schedule, perfect for balancing studies.
Location: Kaplan Living Brighton
Working pattern: Full-time, 8pm-8am, 4 on 4 off
Contract Type: Permanent
Salary: £12.60 Per hour
We are looking for a Night Facilities Officer to join our team. As Night Facilities Officer, you will have responsibility for the following areas:
- Building management
- Health and Safety
- Student Welfare and Customer Services
- Financial, Marketing & promotion
- Any other duties as required by the General Manager and/or Deputy Manager
What you’ll bring to the role:
- Have a passion for customer care and a sensitivity to student’s needs
- Have experience in a customer facing environment
- Have recent experience of working in a maintenance/caretaking role
- Have experience of working in an effective Health & Safety culture in line with legislation
- Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required
Essential skills/experience:
- Have experience in customer service, hospitality or student service provision, ideally accommodation
- Be able to work as part of a team, and work on own initiative
- Budget management
- Ability to prioritise workload and meet deadlines
Night Facilities Officer employer: Kaplan International
Contact Detail:
Kaplan International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Facilities Officer
✨Tip Number 1
Familiarise yourself with the specific needs of students living in accommodation. Understanding their concerns and preferences will help you demonstrate your passion for customer care during any interviews.
✨Tip Number 2
Highlight any previous experience in maintenance or caretaking roles when networking. Connect with professionals in similar positions on platforms like LinkedIn to gain insights and possibly referrals.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations relevant to facilities management. Being able to discuss these confidently can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle emergencies and provide out-of-hours support. Sharing specific examples from past experiences can showcase your ability to remain calm and effective under pressure.
We think you need these skills to ace Night Facilities Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, maintenance, and health & safety. Use specific examples that demonstrate your passion for customer care and ability to work independently or as part of a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Night Facilities Officer role. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly in building management and student welfare.
Highlight Relevant Skills: Clearly outline your skills related to budget management, prioritising workloads, and flexibility in working hours. Provide examples of how you've successfully managed these aspects in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Kaplan International
✨Show Your Customer Care Passion
Make sure to highlight your passion for customer care during the interview. Share specific examples of how you've gone above and beyond to meet customer needs, especially in a student-facing environment.
✨Demonstrate Health & Safety Knowledge
Be prepared to discuss your experience with health and safety protocols. Familiarise yourself with relevant legislation and be ready to explain how you've implemented safety measures in previous roles.
✨Flexibility is Key
Since the role requires flexibility in working hours, be honest about your availability. Discuss any past experiences where you had to adapt your schedule or provide out-of-hours support.
✨Teamwork and Initiative
Emphasise your ability to work both as part of a team and independently. Prepare examples that showcase your initiative in problem-solving and prioritising tasks effectively.
