Night Facilities Officer

Night Facilities Officer\\n\\nWorking pattern: Full time (42 hours per week). 8pm-8am on a 4 on/ 4 off rota basis\\n\\nContract Type: Fixed term contract – 12 months\\n\\nWe are looking for a Night Facilities Officer to join our team.\\n\\nAs Night Facilities Officer, you will have responsibility for the following areas Building management, Health and Safety, Student Welfare and Customer Services, Financial, Marketing & promotion and any other duties as required by the General Manager and/ or Deputy Manager.\\n\\nWhat you’ll bring to the role\\n\\nThe successful applicant will:\\n\\n * \\n\\n Have a passion for customer care and a sensitivity to student’s needs.\\n\\n * \\n\\n Have experience in a customer facing environment.\\n\\n * \\n\\n Have recent experience of working in a maintenance / caretaking role.\\n\\n * \\n\\n Have experience of working in an effective Health & Safety culture in line with legislation.\\n\\n * \\n\\n Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required.\\n\\nEssential skills/ experience\\n\\n * \\n\\n Have experience in customer service, hospitality or student service provision, ideally accommodation.\\n\\n * \\n\\n Be able to work as part of a team, and work on own initiative.\\n\\n * \\n\\n Budget management.\\n\\n * \\n\\n Ability to prioritise workload and meet deadlines.\\n\\nAdditional Requirements\\n\\n * \\n\\n You will need to be available to work overnight on a shift basis between the hours of 8pm and 8am.\\n\\nWhat we do\\n\\nPart of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.\\n\\nWhat we offer\\n\\nAs well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:\\n\\n * \\n\\n 36 days annual leave*\\n\\n * \\n\\n Big discounts on Kaplan courses for you and your family\\n\\n * \\n\\n 24/7 confidential helpline providing counselling and other support services\\n\\n * \\n\\n Company pension contributions\\n\\n * \\n\\n Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels\\n\\n * \\n\\n Medicash Health Cash Plan\\n\\n*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time