Night Facilities Officer

Night Facilities Officer

Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage building operations, ensure health and safety, and support student welfare.
  • Company: Join Kaplan Living, a leader in student accommodation with a focus on community.
  • Benefits: Enjoy 28 days annual leave, discounts on courses, and a supportive work environment.
  • Why this job: Make a difference in students' lives while developing your career in a dynamic setting.
  • Qualifications: Experience in customer service and maintenance, with strong teamwork skills.
  • Other info: Flexible hours and opportunities for career progression in a diverse workplace.

The predicted salary is between 24000 - 36000 £ per year.

Night Facilities Officer Working Pattern: Part Time, 24 hours per week We are looking for a Night Facilities Officer to join our team. As Night Facilities Officer, you will have responsibility for the following areas, Building Management, Health and Safety, Student Welfare, Customer Services, Financial, Marketing Promotion and any other duties as required by the General Manager and/or Deputy Manager. What you’ll bring to the role The successful applicant will: * Have a passion for customer care and a sensitivity to student\’s needs * Have experience in a customer facing environment * Have recent experience of working in a maintenance and/or caretaking role * Have experience of working in an effective Health Safety culture in line with legislation * Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required Essential skills & experience: * Have experience in customer service, hospitality or student provision, ideally accommodation * Be able to work as part of a team and work on your own initiative * Budget management * Ability to prioritise workload and meet deadlines What we do Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation. What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: * 28 days annual leave* * Big discounts on Kaplan courses for you and your family * 24/7 confidential helpline providing counselling and other support services * Company pension contributions * Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels * Medicash Health Cash Plan *Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply Please apply with CV and cover letter no later than 11pm on Wednesday 8th October 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. Additional Application Information Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children. Disability Confident Scheme and Reasonable Adjustments At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview

Night Facilities Officer employer: Kaplan International

Kaplan Living is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Night Facilities Officer, you will benefit from a competitive salary, generous annual leave, and access to comprehensive health and counselling services, all while contributing to a vibrant community of students. With opportunities for career progression and a commitment to diversity and inclusion, Kaplan Living stands out as a rewarding place to build your career in student accommodation.
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Contact Detail:

Kaplan International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Facilities Officer

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Kaplan Living. Understand their values and what they offer. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions related to customer service and health and safety. Prepare your responses, but keep them natural. We want you to sound confident and authentic!

✨Tip Number 3

Show off your flexibility! Since the role requires out-of-hours support, be ready to discuss your availability. Highlight any past experiences where you had to adapt quickly to changing situations or emergencies.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!

We think you need these skills to ace Night Facilities Officer

Customer Care
Sensitivity to Student Needs
Experience in Customer Facing Environment
Maintenance Experience
Health and Safety Compliance
Flexibility in Working Hours
Teamwork
Initiative
Budget Management
Workload Prioritisation
Deadline Management

Some tips for your application 🫡

Understand the Role: Before you dive into your application, make sure you really get what the Night Facilities Officer role is all about. Check out the responsibilities and tasks listed in the job description so you can tailor your CV and cover letter accordingly.

Show Your Customer Care Passion: We want to see your passion for customer care shine through! In your cover letter, share specific examples of how you've gone above and beyond for customers in previous roles. This will help us see that you're a great fit for our team.

Highlight Relevant Experience: Make sure to highlight any experience you have in maintenance, caretaking, or working in a health and safety culture. We’re looking for someone who can hit the ground running, so don’t be shy about showcasing your skills!

Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since we might close the role early if we find the right candidate. Head over to our website and get your CV and cover letter in!

How to prepare for a job interview at Kaplan International

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Night Facilities Officer. Familiarise yourself with building management, health and safety protocols, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Customer Care Skills

Since this role requires a passion for customer care, prepare examples from your past experiences where you've gone above and beyond for customers or students. Highlight your sensitivity to their needs and how you’ve handled challenging situations effectively.

✨Demonstrate Flexibility and Initiative

Be ready to discuss your ability to work flexible hours and provide out-of-hours support if needed. Share instances where you've taken the initiative in previous roles, especially in maintenance or caretaking, to show that you can handle emergencies calmly and efficiently.

✨Prepare for Health and Safety Questions

Given the importance of health and safety in this role, brush up on relevant legislation and best practices. Be prepared to discuss how you've contributed to a positive health and safety culture in your previous jobs, as this will demonstrate your commitment to creating a safe environment for students.

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