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For Companies At a Glance
- Tasks: Lead daily maintenance operations and ensure top-notch facilities management.
- Company: Join Kaplan Living, a leader in student accommodation and part of Kaplan Inc.
- Benefits: Enjoy 28 days annual leave, discounts on courses, and flexible working options.
- Why this job: Grow your career with an industry leader while making a positive impact on students' lives.
- Qualifications: Experience in maintenance, plumbing, or electrical skills; strong communication and leadership abilities required.
- Other info: Permanent full-time role with opportunities for career progression.
Location: Kaplan Living Nottingham
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Salary: £32,000 per annum
We are looking for a Maintenance Manager to join our team.
You will be responsible for the day to day facilities management and work as a member of the team providing a front line response in both planned and reactive maintenance service in accordance with the Service Level Agreement with our stakeholders. You will assist in ensuring the property is managed and operated in line with relevant legislation, service level agreements and agreed operating principles which support the achievement of our company goal to be industry leading in service levels to students, parents and stakeholders.
This is an excellent opportunity for someone who may be currently working as a Maintenance Manager, who is looking to expand their skills and build their career with an industry leader.
What you’ll bring to the role
- Have maintenance experience in a hospitality, student accommodation, residential accommodation or similar setting.
- Be able to work as part of a team, manage your own and maintenance teams workload and work on own initiative.
- Have experience in plumbing and/or electric skills.
- Budget management.
- Ability to prioritise workload and meet deadlines.
- Have a passion for customer care and a sensitivity to students needs.
- Have experience in a customer facing environment.
- Possess leadership and excellent oral and written communication skills including the proven ability to engage with customers and colleagues alike.
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
Maintenance Manager employer: Kaplan International
Contact Detail:
Kaplan International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of student accommodation. Understanding the unique challenges and requirements in this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the facilities management field, especially those who have experience in hospitality or student accommodation. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with budget management and how you've successfully prioritised workloads in previous roles. Be ready to provide examples that showcase your leadership skills and ability to work under pressure.
✨Tip Number 4
Showcase your passion for customer care by preparing anecdotes that highlight your sensitivity to students' needs. This will help you stand out as a candidate who truly understands the importance of creating a positive living environment.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, especially in hospitality or student accommodation. Emphasise your skills in plumbing, electrical work, and budget management to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer care and your ability to work as part of a team. Mention specific examples from your past roles that demonstrate your leadership and communication skills.
Highlight Relevant Experience: In your application, clearly outline your experience in facilities management and any customer-facing roles. Use bullet points to make it easy for the hiring team to see how you meet their criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Maintenance Manager role.
How to prepare for a job interview at Kaplan International
✨Showcase Your Maintenance Experience
Be prepared to discuss your previous maintenance roles, especially in hospitality or student accommodation. Highlight specific examples of how you've handled both planned and reactive maintenance tasks.
✨Demonstrate Teamwork and Leadership Skills
Since the role requires working as part of a team, share experiences where you successfully collaborated with others. Also, mention any leadership roles you've held and how you managed workloads effectively.
✨Highlight Customer Care Passion
Emphasise your commitment to customer care, particularly in a student-facing environment. Be ready to provide examples of how you've addressed customer needs and ensured satisfaction.
✨Discuss Budget Management Experience
Prepare to talk about your experience with budget management. Discuss how you've successfully managed costs in previous roles and any strategies you've used to stay within budget while maintaining quality service.
