At a Glance
- Tasks: Design and maintain secure, high-performing network infrastructure in a hybrid environment.
- Company: Join Kaplan International Pathways, a leader in education with a global reach.
- Benefits: Enjoy competitive salary, hybrid working, 28 days leave, and discounts on courses.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Expand your skills and make a real impact in a dynamic tech environment.
- Qualifications: Degree in IT or related field; CCNA/CCNP certification preferred.
The predicted salary is between 55000 - 65000 £ per year.
We are looking for a Network Support Engineer to join our team. As a Network Support Engineer, you will design, implement, and maintain secure, high-performing network infrastructure across on-premise and cloud environments. You will monitor performance, troubleshoot issues, and manage key network components including routers, firewalls, and load balancers. Collaborate with internal teams and vendors while providing advanced support and driving continuous network improvements.
This is an excellent opportunity for an excellent Network Support Engineer who is looking to expand their skills and build their career with an industry leader.
What you’ll bring to the role:
- A degree or diploma in Computer Science, IT, or a related field.
- CCNA or CCNP certification (preferred).
- Strong knowledge of core networking concepts including TCP/IP, DNS, DHCP, and routing protocols (OSPF, BGP, EIGRP).
- Solid understanding of WANs, LANs, NAT, and VPN technologies.
- Hands-on experience with network hardware such as Cisco and Meraki switches, and Fortinet firewalls (experience with other vendors is advantageous).
- Experience using network monitoring tools such as SolarWinds, PRTG, or Wireshark.
- Exposure to cloud networking environments (e.g. AWS VPC, Azure VNets).
- Familiarity with scripting or automation tools such as Python, Bash, or Ansible (preferred).
- A good understanding of network security principles.
What we offer:
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply:
Please apply with CV and cover letter no later than 11pm on 2nd August 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team at kaplanstaff.recruitment@kaplan.com.
Disability Confident Scheme and Reasonable Adjustments:
At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.
We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.
Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Employee Resource Group:
Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company.
Network Support Engineer in London employer: Kaplan International
Kaplan is an exceptional employer, offering a dynamic work environment in the heart of London Bridge House. With a strong focus on employee development and cross-cultural collaboration, you will have the opportunity to manage international accounting operations while enjoying a supportive culture that values diversity and innovation. The role not only provides competitive remuneration but also fosters personal growth through exposure to global markets and the chance to lead a junior team member in New Delhi.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in London
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Kaplan International, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Kaplan International
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Kaplan International. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Network Support Engineer in London
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Kaplan International insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Kaplan International that you’re committed to staying ahead in the game.
How to prepare for a job interview at Kaplan International
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Kaplan International to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Kaplan International.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
