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- Tasks: Join us as a Housekeeper, keeping student accommodation clean and welcoming.
- Company: Kaplan Living provides top-notch student accommodation across the UK.
- Benefits: Enjoy 36 days annual leave, discounts on courses, and a supportive work environment.
- Why this job: Make a difference in students' lives while working in a vibrant community.
- Qualifications: Experience in customer service or hospitality is essential; flexibility is key.
- Other info: Part-time role with a competitive salary of £12.60 per hour.
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Contract Type: Fixed Term Contract, ending September 2025
Working pattern: Part time 15 hours per week, 10am-6pm on weekends
Number of roles: 1
Salary: £12.60 per hour
We are looking for a Housekeeper to join our team.
As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. Responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, the Housekeeper helps ensure a safe, tidy, and welcoming living environment for students. The role also involves reporting maintenance issues, replenishing supplies, and supporting the overall wellbeing of residents.
Kaplan Living is a leading provider of Purpose Built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What you’ll bring to the role
The successful applicant will:
Embrace the ‘more than just a room’ philosophy of Kaplan Living
Be a COSHH & Health & Safety Champion.
Have a passion for customer care and a sensitivity to students needs
Have experience in a customer facing environment
Ability to offer flexibility in working hours.
Maintain confidentiality.
Essential skills/ experience
Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation.
Ability to prioritise workload and meet deadlines.
Good communication and customer care skills.
Capable of working with minimum supervision.
Work as a team player and pass on knowledge to others.
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:
36 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
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Housekeeper employer: Kaplan International Languages
Contact Detail:
Kaplan International Languages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and health & safety regulations relevant to student accommodation. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining a safe and welcoming environment.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. Being able to communicate effectively and sensitively with students is key, so think about times when you've gone above and beyond for customers.
✨Tip Number 3
Network with current or former employees of Kaplan Living if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since this role requires weekend availability, emphasising your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeper position. Highlight key skills such as customer care, communication, and experience in a similar environment.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service or hospitality. Emphasise any previous roles that involved cleaning, maintenance, or working in student accommodation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintaining cleanliness and hygiene. Mention your understanding of the 'more than just a room' philosophy and how you can contribute to the wellbeing of students.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Housekeeper role.
How to prepare for a job interview at Kaplan International Languages
✨Show Your Passion for Cleanliness
Make sure to express your enthusiasm for maintaining high standards of cleanliness and hygiene. Share any relevant experiences where you took pride in your work, especially in customer-facing roles.
✨Demonstrate Customer Care Skills
Since the role involves supporting students, highlight your experience in customer service. Be ready to discuss how you've handled sensitive situations or provided exceptional care in previous jobs.
✨Be Prepared to Discuss Flexibility
The job requires flexibility in working hours. Be prepared to talk about your availability and how you can adapt to the needs of the team and the students.
✨Emphasise Teamwork and Communication
As a Housekeeper, you'll need to work well with others. Share examples of how you've collaborated with colleagues in the past and how you communicate effectively to ensure a smooth operation.
