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- Tasks: Lead the management of student accommodation and ensure top-notch service for students.
- Company: Join Kaplan Living, a leading provider of student accommodation in the UK.
- Benefits: Enjoy 36 days annual leave, discounts on courses, and a comprehensive benefits package.
- Why this job: Make a real difference in students' lives while advancing your career in a supportive environment.
- Qualifications: Experience in student accommodation and a passion for service excellence.
- Other info: Hybrid working options and strong career progression opportunities await you.
The predicted salary is between 42000 - 58800 £ per year.
Location: Kaplan Living, Brighton
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Salary: £42,000 per annum + KPI related bonus
We are looking for a General Manager to join our team. The General Manager will take the lead role in the management of Kaplan Living Brighton, ensuring the property is managed and operated in line with agreed operating principles driving industry-leading service levels to students, parents and stakeholders. In Brighton, the residence and the University of Brighton International College are a short distance apart, and our General Manager works closely with the College Director and College Services to ensure a seamless approach to safeguarding and student experience.
What you’ll bring to the role:
- Experience of working in student accommodation
- A demonstrable approach to service excellence, customer care and a sensitivity to students' needs
- An understanding of and commitment to safeguarding and welfare practices within an educational environment
- A working knowledge of the ANUK Accreditation Scheme and Health and Safety Management
- Ability to effectively plan to manage budgets and resources efficiently and meet priorities and targets
- Capability to lead a team proactively in the delivery of high quality services and continuous improvement
- Ability to embed inclusive practices
What we do:
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer:
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 36 days annual leave including bank holidays
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
General Manager in Brighton employer: Kaplan International Languages
Contact Detail:
Kaplan International Languages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and accommodation sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Kaplan Living and its values. Show us how your experience aligns with our commitment to service excellence and student welfare.
✨Tip Number 3
Practice your leadership skills! Think of examples where you’ve successfully led a team or improved services. We want to see how you can drive continuous improvement at Kaplan Living.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace General Manager in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in student accommodation and any relevant management skills. We want to see how you can bring service excellence to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at Kaplan Living. Let us know how you can enhance the student experience!
Showcase Your Leadership Skills: As a General Manager, leadership is key. In your application, share examples of how you've successfully led teams and improved services in previous roles. We love to see proactive approaches to management!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Kaplan International Languages
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Kaplan Living's mission and values. Familiarise yourself with the student accommodation sector, especially regarding safeguarding and welfare practices. This will show that you're genuinely interested in the role and can align with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in managing student accommodation and delivering excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Team Leadership is Key
As a General Manager, you'll need to lead a team effectively. Be ready to discuss your leadership style and how you've successfully motivated teams in the past. Highlight any inclusive practices you've implemented to ensure everyone feels valued and engaged.
✨Budgeting and Resource Management
Since the role involves managing budgets and resources, be prepared to talk about your experience in this area. Bring examples of how you've efficiently allocated resources in previous positions and met financial targets, as this will demonstrate your capability to handle the responsibilities of the role.