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- Tasks: Keep student accommodation spotless and welcoming while supporting residents' wellbeing.
- Company: Kaplan Living, a top provider of student accommodation in the UK.
- Benefits: Competitive salary, 28 days leave, discounts on courses, and health support.
- Why this job: Make a difference in students' lives while enjoying flexible hours and career growth.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Join a supportive team with excellent benefits and a focus on wellbeing.
The predicted salary is between 20000 - 30000 £ per year.
As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. You will be responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, reporting maintenance issues, replenishing supplies, and supporting the overall wellbeing of residents.
Essential skills and experience:
- Have a passion for customer care and a sensitivity to students' needs
- Have experience in a customer‑facing environment
- Ability to offer flexibility in working hours
- Maintain confidentiality
- Have experience in customer service, hospitality or student service provision, ideally in hotels or student accommodation
- Ability to prioritise workload and meet deadlines
- Good communication and customer care skills
- Capable of working with minimum supervision
- Work as a team player and pass on knowledge to others
Kaplan Living is a leading provider of purpose‑built student accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for university and direct‑let accommodation.
Benefits:
- As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, adoption, shared parental and paternity/partner pay which is well above statutory levels
- Medicash Health Cash Plan
Please note that the annual leave entitlement will be calculated on a pro‑rata basis if the role is part‑time.
Housekeeper in Bournemouth employer: Kaplan, Inc.
Contact Detail:
Kaplan, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kaplan Living's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in customer service and hospitality aligns with the role of a Housekeeper at Kaplan Living.
✨Tip Number 3
Show off your flexibility! Be ready to discuss your availability and how you can adapt to different working hours. This is key for a role that supports students' needs, so highlight your willingness to pitch in wherever needed.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Housekeeper in Bournemouth
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know about your passion for maintaining cleanliness and hygiene. Share any relevant experiences that highlight your attention to detail and commitment to creating a welcoming environment for students.
Highlight Customer Care Skills: Since this role involves a lot of interaction with students, make sure to emphasise your customer care skills. Talk about any previous roles where you’ve had to be sensitive to others' needs and how you’ve gone the extra mile to ensure their comfort.
Flexibility is Key: We value flexibility in our team members, so don’t forget to mention your ability to adapt to different working hours. If you have experience managing varying workloads, share that too—it shows you can handle the dynamic nature of the job!
Team Player Vibes: Being a team player is crucial in our environment. In your application, give examples of how you’ve worked well in teams before and how you’ve shared knowledge or supported your colleagues. It’ll show us you’re ready to contribute positively to our community!
How to prepare for a job interview at Kaplan, Inc.
✨Know Your Role
Before the interview, make sure you understand what being a Housekeeper at Kaplan Living entails. Familiarise yourself with the responsibilities like cleaning communal areas and reporting maintenance issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since this role involves a lot of interaction with students, be ready to discuss your experience in customer service or hospitality. Share specific examples where you’ve gone above and beyond to meet someone’s needs, as this will highlight your passion for customer care.
✨Flexibility is Key
Kaplan Living values flexibility in working hours. Be prepared to discuss your availability and how you can adapt to different schedules. This shows that you’re willing to meet the demands of the job and support the wellbeing of residents.
✨Team Player Attitude
Emphasise your ability to work well in a team. Share experiences where you’ve collaborated with others to achieve a common goal. This will show that you can contribute positively to the team environment at Kaplan Living.