Job Summary Kapara is a bold and vibrant Eastern Mediterranean-inspired restaurant and bar in the heart of Soho. Known for its playful energy, creative cocktails, and flavour-packed sharing plates, Kapara brings the spirit of the Eastern Mediterranean's food and nightlife scene to London. With a lively atmosphere, music, and a strong sense of fun, every service at Kapara is a celebration. The Role We are looking for an experienced and enthusiastic Reception Supervisor to lead our front-of-house reception team and set the tone for every guest's experience from the moment they arrive. You'll oversee bookings, manage the flow of a busy floor plan, and be the calm, confident face guests meet first bringing warmth, organisation, and energy to a fast-paced environment. This role is ideal for someone who loves creating a brilliant first impression and thrives on keeping a busy reception running like clockwork. Responsibilities Manage the reservations system and coordinate the daily seating plan, including our busy private events calendar. Lead and support the reception team, ensuring guests are welcomed, seated, and looked after with outstanding hospitality. Handle guest enquiries by phone, email, and in person, including waitlists and last-minute changes. Pioneer resolving issues promptly to maintain guest satisfaction, liaising closely with F...
