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For Companies At a Glance
- Tasks: Service, repair, and commission medical equipment at customer sites.
- Company: Burtons Medical Equipment is a leading provider in healthcare sectors with 40+ years of experience.
- Benefits: Enjoy a starting salary of £38,349, monthly bonuses, company vehicle, and 33 days of leave.
- Why this job: Join a dedicated team focused on delivering top-tier aftercare services and building strong client relationships.
- Qualifications: Strong fault-finding skills, customer-facing experience, and a valid UK driving license required.
- Other info: Full training provided; background in EBME is advantageous.
The predicted salary is between 38349 - 43349 £ per year.
Field Service Engineer – Scotland
Salary & Benefits
- Starting salary of £38,349 with an attractive monthly bonus scheme
- Company vehicle
- Comprehensive company pension plan
- 33 days of annual leave
- Extensive equipment training provided
Position Overview
Due to continued growth, Burtons Medical Equipment is seeking a dedicated Field Service
Engineer to join our expanding team. As a Field Service Engineer, you will be responsible for
the service, repair, and commissioning of our diverse range of medical products at customer
sites within your assigned area. As this is a field-based position, applicants located within the
designated area are essential.
You will be expected to maintain ahigh standard of customer service, building strong, lasting
relationships with clients and ensuring their needs are met.
About Us
Burtons Medical Equipment is a leading provider of medical equipment within the Animal
Healthcare and Human Healthcare Dental sectors. With over 40 years of experience, we
manufacture, supply, and service a wide variety of products across the UK & Ireland and
internationally.
Our team of 180 employees is committed to delivering top-tier aftercare services. This
includes a team of Regional Field Service Operation Managers, Technical Support Specialists,
Field Service Engineers, and In-House Service & Repair Technicians, all dedicated to
ensuring our customers receive the best possible support.
Your Role As A Field Service Engineer Will Include
- Perform scheduled servicing, repair, and commissioning of medical equipment atcustomer sites
- Manage your own workload efficiently, ensuring all tasks are completed withindeadlines
- Establish and maintain excellent relationships with clients, ensuring high-qualitycustomer service
The Successful Field Service Engineer Will Have
- Strong electrical and mechanical fault-findingabilities
- Previous experience in a customer-facing field service engineer role
- Experience with medical equipment is a plus, though full product training will beprovided
- Background in EBME (Electrical and Biomedical Engineering) is advantageous
- Self-motivated, with a proactive and productive approach
- Ability to manage tasks independently
- Competent in using computers
- Valid full UK driving license
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Field Service Engineer employer: Kapal-Laut Jewelry
Contact Detail:
Kapal-Laut Jewelry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific medical equipment that Burtons Medical Equipment services. Understanding the products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers in the medical equipment sector. They can provide valuable insights into the role and company culture, which can be beneficial during your discussions with us.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Highlight how you've built relationships and resolved issues, as this is crucial for maintaining high standards of customer service in this role.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've tackled technical challenges in the past. This will illustrate your fault-finding abilities and readiness to handle the responsibilities of a Field Service Engineer.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in field service roles. Emphasise any work with medical equipment and your fault-finding abilities, as these are crucial for the Field Service Engineer position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your ability to build relationships. Mention specific examples from your past experiences that demonstrate your self-motivation and proactive approach.
Highlight Relevant Skills: In your application, clearly outline your electrical and mechanical skills. If you have experience in EBME or similar fields, make sure to mention it, as this will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is essential for a role that involves servicing medical equipment.
How to prepare for a job interview at Kapal-Laut Jewelry
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need strong electrical and mechanical fault-finding abilities. Be prepared to discuss your technical experience in detail, including any relevant projects or challenges you've faced in previous roles.
✨Demonstrate Customer Service Excellence
This role requires maintaining high standards of customer service. Share examples of how you've built strong relationships with clients in the past and how you handled any difficult situations to ensure customer satisfaction.
✨Highlight Your Self-Motivation
Since this is a field-based position, it's crucial to show that you're self-motivated and can manage your own workload efficiently. Discuss how you prioritise tasks and meet deadlines without direct supervision.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work independently. Think of specific instances where you successfully diagnosed and repaired equipment or resolved client issues on-site.
