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- Tasks: Lead our luxury store in Milton Keynes, driving sales and creating an exceptional customer experience.
- Company: Join Molton Brown, a part of Kao, known for quality and ethical practices since 1887.
- Benefits: Enjoy 50% staff discount, 25 days holiday, birthday off, and a quarterly bonus scheme.
- Why this job: Be part of a diverse team that values your voice and offers ongoing development opportunities.
- Qualifications: 2+ years in retail management; fragrance and beauty experience preferred.
- Other info: Flexible travel required; embrace a culture of integrity and innovation.
The predicted salary is between 25000 - 31000 £ per year.
We are seeking an experienced Store Manager with a passion for luxury to lead our Milton Keynes store on a 6-month, fixed-term contract.
Position: Store Manager – Full Time
Location: Milton Keynes
Hours per Week: 37.5 (6 month FTC)
Salary: £30,000- £31,000
What we offer to our Store Managers:
- A 50% staff discount on all Molton Brown products
- 25 days holiday plus Bank Holidays
- A day off for your birthday!
- Quarterly store bonus scheme up to 1.25% of retail sales if store targets are met
- Quarterly product allocation of up to 5 Molton Brown items
- Discounts and cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Wellbeing Support
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development opportunities
- An inclusive company culture where your voice matters
- Access to our e-Learning platform for qualifications and certifications
Role Responsibilities:
- Drive business success demonstrating a will to win, passion, future focus, and high standards
- Utilize strategic and analytical thinking to maximize business opportunities and achieve sales, KPI’s, and profit targets through motivational leadership
- Create a sensorial customer journey tailored to individual needs, delivering excellent service consistently
- Build and develop a high-performing team through coaching, training, and engagement
Candidate Requirements:
- Minimum of 2 years retail management experience
- Experience in fragrance and beauty retail is desirable
- Excellent communication skills
- Engaging leadership style
- Proven commercial acumen and P&L responsibility
- Customer-centric approach
- Flexibility for travel and supporting other locations as needed
Molton Brown is part of Kao, founded in Japan in 1887. Kao is dedicated to making a difference through high-quality products and services, creating a Kirei Life — a beautiful life respecting people and the planet. Our philosophy, the Kao Way, guides us in acting with integrity, innovation, and trust. We are recognized among the World's Most Ethical Companies for 19 years, emphasizing quality, environmental care, and employee empowerment. We embrace diversity and welcome applications from all backgrounds.
Store Manager (6 Month FTC) employer: Kao
Contact Detail:
Kao Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (6 Month FTC)
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury positioning and customer experience will help you demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership directly contributed to achieving sales targets or improving customer satisfaction.
✨Tip Number 3
Network with current or former employees of Molton Brown, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Showcase your analytical skills by preparing to discuss how you've used data to drive business decisions in previous roles. Being able to articulate your commercial acumen will set you apart from other candidates.
We think you need these skills to ace Store Manager (6 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in fragrance and beauty. Emphasise any achievements related to sales targets and team leadership to align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of Molton Brown's brand values. Mention specific examples of how you've driven business success in previous roles.
Highlight Leadership Skills: In your application, focus on your leadership style and how you've built high-performing teams. Provide examples of coaching and training initiatives you've implemented to engage your team.
Showcase Customer-Centric Approach: Demonstrate your customer-centric approach by including examples of how you've tailored customer experiences in past roles. This will resonate well with the company's focus on delivering excellent service.
How to prepare for a job interview at Kao
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of how you've successfully managed a luxury store or provided exceptional customer service in a high-end environment.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've built and developed high-performing teams in the past. Highlight any coaching or training experiences that showcase your ability to engage and motivate staff.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've achieved sales targets and managed P&L responsibilities in previous roles, as this will demonstrate your commercial acumen.
✨Tailor Your Customer Experience Approach
Think about how you can create a unique and sensorial customer journey. Prepare examples of how you've tailored services to meet individual customer needs, as this aligns with the company's focus on delivering excellent service consistently.
