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For Companies At a Glance
- Tasks: Lead our Bromley store, drive sales, and create an exceptional customer experience.
- Company: Join Molton Brown, a luxury brand known for its quality and innovation in beauty products.
- Benefits: Enjoy 50% staff discount, 25 days holiday, and private healthcare among other perks.
- Why this job: Be part of a dynamic team where your voice matters and personal growth is encouraged.
- Qualifications: 2+ years in retail management; fragrance and beauty experience preferred.
- Other info: Opportunity for ongoing development and exclusive access to e-learning resources.
The predicted salary is between 25000 - 28000 £ per year.
We are seeking an experienced Store Manager with a passion for luxury to lead our Bromley store!
Position: Store Manager – Full Time
Location: Bromley
Hours per Week: 37.5 (Permanent)
Salary: £30,000 - £32,000
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Wellbeing Support
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role:
A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution. Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation. Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver. Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential.
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience.
- Experience within the fragrance and beauty retail environment is desirable.
- An excellent communicator.
- An engaging and successful leader.
- Proven commercial acumen and P&L accountability.
- Customer Centric approach.
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations.
Store Manager employer: Kao
Contact Detail:
Kao Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Molton Brown's brand values and product range. Understanding their luxury positioning and customer experience will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail, especially any achievements related to sales targets and team development. Use specific examples that showcase your leadership skills and commercial acumen.
✨Tip Number 3
Network with current or former employees of Molton Brown if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your customer-centric approach by preparing scenarios where you've enhanced customer experiences in past roles. This will show that you understand the importance of a tailored customer journey.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, especially in the fragrance and beauty sector. Use specific examples to demonstrate your leadership skills and commercial acumen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the customer journey. Mention how your experience aligns with the Store Manager role and how you can contribute to Molton Brown's success.
Highlight Relevant Skills: Emphasise your communication and coaching abilities in your application. Provide examples of how you've built effective teams and driven sales in previous roles.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, team performance improvements, or successful initiatives you've led. This will demonstrate your capability to drive business profit.
How to prepare for a job interview at Kao
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences or insights you have about the luxury retail market, especially in fragrance and beauty, to demonstrate your genuine interest.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to coaching and developing team members, as well as how you motivate them to achieve sales targets and deliver exceptional customer service.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with P&L accountability and how you've driven sales in previous roles. Use specific metrics or achievements to illustrate your understanding of business performance and your ability to maximise opportunities.
✨Emphasise Customer-Centric Approach
Prepare to talk about how you ensure a tailored customer journey. Share strategies you've implemented to enhance customer experience and satisfaction, showcasing your commitment to delivering excellence in service.
