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For Companies At a Glance
- Tasks: Lead the sales team, drive sales, and provide exceptional customer experiences.
- Company: Join Molton Brown, a luxury brand with a rich heritage and commitment to quality.
- Benefits: Enjoy 50% staff discount, 22 days holiday, and a quarterly bonus scheme.
- Why this job: Be part of a purpose-driven company that values your voice and offers growth opportunities.
- Qualifications: Minimum 2 years retail experience and strong leadership skills required.
- Other info: Flexible working arrangements and a focus on employee wellbeing.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Meadowhall, Sheffield Store on a Part-time (30 hour) basis.
As a key support to the management team, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
#LI-KW1
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/ #J-18808-Ljbffr
Senior Sales Consultant employer: Kao
Contact Detail:
Kao Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarise yourself with Molton Brown's product range and brand values. Understanding their luxury offerings and customer service principles will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Prepare examples of how you've successfully motivated and led a team in previous roles. Highlighting your leadership skills and ability to drive sales will resonate well with the hiring team.
✨Tip Number 3
Showcase your communication skills by engaging with current employees or customers on social media platforms. This can give you insights into the company culture and help you tailor your approach.
✨Tip Number 4
Be ready to discuss your flexibility in working hours, as this role requires adaptability. Demonstrating your willingness to meet business needs will make you a more attractive candidate.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant retail experience, especially any supervisory roles. Emphasise your communication skills and any achievements related to sales targets or team motivation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury products and customer service. Mention specific examples of how you've successfully led a team or improved sales in previous roles.
Showcase Your Leadership Skills: During the application process, highlight your leadership style and how you motivate teams. Provide examples of coaching or training experiences that demonstrate your ability to develop others.
Research the Company: Familiarise yourself with Molton Brown's brand values and customer service principles. This knowledge will help you align your application with their expectations and show that you're a good fit for their culture.
How to prepare for a job interview at Kao
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully influenced your team to achieve sales targets or improved performance.
✨Understand the Brand Values
Familiarise yourself with Molton Brown's brand values and customer service principles. Be ready to discuss how you can embody these values in your role and how they align with your personal beliefs about luxury retail.
✨Prepare for Customer Experience Scenarios
Since the role involves providing sensorial customer experiences, think of ways you can enhance the customer journey. Prepare to discuss specific techniques you would use during fragrance consultations or other signature services.
✨Demonstrate Excellent Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you would handle difficult customer interactions or team conflicts.
