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- Tasks: Lead a dynamic team, manage store operations, and deliver exceptional customer experiences.
- Company: Molton Brown is a prestigious British brand known for its luxury fragrances and cosmetics.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Join a vibrant culture that values creativity and innovation in the beauty industry.
- Qualifications: Previous retail management experience and a passion for luxury products are essential.
- Other info: Be part of a brand with a rich heritage and global presence.
The predicted salary is between 36000 - 60000 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao\’s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown\’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
We are seeking an experiencedStore Managerwith a passion for luxury to lead ourExeterstore!
Position:Store Manager Full Time (4 month FTC – Ending January 2026)
Location:Exeter
Hours per Week:37.5 (Permanent)
Salary:£30,000 – £31,500
What we offer to our Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank Holidays
- A day off for your birthday!
- A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Private Medical / Healthcare Plan
- Wellbeing Support
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Store Manager role:
- A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
- Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPIs and business profit through inspirational motivation
- Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
- Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential
The Perfect Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An excellent communicator
- An engaging and successful leader
- Proven commercial acumen and P&L accountability
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations
#LI-KW1
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people\’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work:Having been selected among the World\’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process:Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
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Store Manager employer: Kao (UK) Ltd
Contact Detail:
Kao (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Molton Brown's brand values and product range. Understanding their unique British style and heritage will help you connect with the brand during interviews and demonstrate your passion for their products.
✨Tip Number 2
Network with current or former employees of Molton Brown. Engaging with them can provide valuable insights into the company culture and expectations for a Store Manager, which can give you an edge in your application process.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and develop staff will be crucial for a Store Manager role.
✨Tip Number 4
Research the latest trends in retail and customer service, especially in the luxury cosmetics sector. Being knowledgeable about industry trends will not only impress during interviews but also show that you're proactive and forward-thinking.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Molton Brown's history, values, and product range. This knowledge will help you tailor your application to reflect your alignment with their brand ethos.
Highlight Relevant Experience: Emphasise your previous experience in retail management, particularly in luxury or cosmetics sectors. Use specific examples to demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your vision for the store. Mention how you can contribute to enhancing customer experience and achieving sales targets.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Store Manager role.
How to prepare for a job interview at Kao (UK) Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research Molton Brown thoroughly. Understand their history, values, and product range. Being able to discuss their unique British style and how it resonates with customers will show your genuine interest in the brand.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, and motivated staff to achieve sales targets. This will highlight your capability to lead a team effectively.
✨Customer-Centric Approach
Molton Brown prides itself on exceptional customer service. Be ready to discuss how you would create a welcoming environment for customers and handle any complaints. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Showcase Your Sales Acumen
Since the role involves driving sales, prepare to talk about your experience with sales strategies and achieving targets. Discuss any innovative ideas you have for increasing footfall and sales in the store, which will demonstrate your proactive approach to the role.
