Service Desk Specialist - 1st Line IT Support & SLAs

Overview A collaborative digital transformation firm in the United Kingdom is seeking a Service Desk Analyst who will provide essential first-line technical support to clients. This role offers opportunities for personal growth and skills development, contributing to a dynamic and inclusive team environment.Responsibilities Provide essential first-line technical support to clients.Manage tickets and handle high-priority incident support.Maintain close communication with clients to understand their needs.Qualifications Strong problem-solving abilities.Excellent communication skills.Location: Little London, England, GB

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