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- Tasks: Lead customer experience strategies and enhance engagement across digital channels.
- Company: Dynamic digital experience agency focused on innovation and collaboration.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on customer experiences while collaborating with diverse teams.
- Qualifications: Experience in digital transformation and strong analytical skills required.
- Other info: Join a creative environment that values cross-disciplinary teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A digital experience agency is seeking a Senior CX and Engagement Strategist to enhance customer experiences across various channels. You will lead customer-centric strategic development, define acquisition strategies, and engage with stakeholders.
The ideal candidate has significant experience in digital transformation and marketing engagement across channels. This role fosters cross-disciplinary collaboration and requires strong analytical skills to drive measurable outcomes. A hybrid working model is in place, with weekly office attendance expected.
Remote Senior CX & Engagement Strategy Lead employer: Kanzlei Ganz Gärtner Lindberg Slania
Contact Detail:
Kanzlei Ganz Gärtner Lindberg Slania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Senior CX & Engagement Strategy Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in digital transformation and customer engagement. This will help you stand out during interviews.
✨Tip Number 3
Be ready to discuss metrics! Since this role focuses on driving measurable outcomes, brush up on how you've used analytics to improve customer experiences in your past roles.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents and connect with us directly. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Remote Senior CX & Engagement Strategy Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior CX & Engagement Strategy Lead role. Highlight your digital transformation and marketing engagement experience, as we want to see how you can enhance customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer-centric strategies and how your background makes you the perfect fit for our team. Be sure to mention any relevant projects or achievements.
Showcase Analytical Skills: Since this role requires strong analytical skills, don’t forget to include examples of how you've used data to drive measurable outcomes in your previous roles. We love seeing numbers and results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Kanzlei Ganz Gärtner Lindberg Slania
✨Know Your CX Fundamentals
Brush up on your customer experience principles and strategies. Be ready to discuss how you've successfully enhanced customer journeys in previous roles, especially in digital transformation contexts.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to drive decisions and measure outcomes. Highlight specific metrics or KPIs you've improved through your strategies to demonstrate your impact.
✨Engage with Stakeholders
Think about times when you've collaborated with different teams or stakeholders. Be prepared to share how you navigated those relationships to achieve a common goal, as this role requires strong cross-disciplinary collaboration.
✨Familiarise Yourself with the Company
Research the agency's recent projects and their approach to customer engagement. This will not only help you tailor your responses but also show your genuine interest in their work and culture.
