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For Companies At a Glance
- Tasks: Design and create accessible content that enhances user experience across various platforms.
- Company: Join TPXimpact, a purpose-driven organisation focused on sustainable solutions.
- Benefits: Enjoy 30 days holiday, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference by shaping how people interact with products and services.
- Qualifications: Experience in content design and a passion for user-centred approaches.
- Other info: Collaborative environment with a focus on continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
As a Content Designer at TPXimpact, you will work on projects shaping how people find, understand, access and use products and services, making sure content is accessible, easy to understand and in the most appropriate format. As part of multidisciplinary teams, you will work with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Content Design practice.
Key performance indicators for the role
- Individual utilisation - 90%
- Problem solving responsibility and complexity: Medium, contributing to content design work and escalating problems upwards
- Providing practice specific support on client projects
- Holding ambiguity with the ability to adapt to fast changing situations
- Internal / external interactions: manage delivery and client relationships, contribute to the community of practice
Responsibilities
- Working as the content designer in multidisciplinary teams designing, prototyping, testing, building, and iterating content for products and services, from high-level flows and journeys to microcopy and long form content
- Creating and editing a wide range of types of content in line with style guides and using plain English
- Working with analytics, data and research insights to support content design decisions
- Working as a consultant with client teams to help them understand content design best practice and a design led approach - including upskilling client teams, other content designers and the wider TPXimpact design community through training, pair writing and workshops
- Supporting the development of content design strategy and governance (such as information architecture, processes or ways of working)
- Supporting research, working with other design specialists to test content, information architecture, and prototypes
- Applying a user-centred approach to designing and managing content requirements as part of agile ways of working and delivery
- Advocating best practices for content design across the organisation and on all client projects
- Contributing actively to our Content Design practice, inspiring engagement and sharing
- Continuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertise
About You
Essential
- Experience working as a content designer, and delivering high-quality content design work for online and offline journeys, as part of a wider service
- Experience working with hypothesis and user need based approaches when iterating and improving content
- Knowledge and experience of how to design solutions that work for everyone, including usability and accessibility considerations to meet user needs and deliver the best possible user experiences
- Experience of producing content as part of a multidisciplinary agile team
- The ability to operate in a fast-paced environment, balancing internal business priorities with external delivery and work on client projects
Desirable Experience
- Experience of identifying skill gaps in junior designers or members of a client team, and working with them to develop their skills
- Experience of working with teams with low design maturity
Technical skills
- Able to understand and apply content design and UCD principles and work to accessibility guidelines
- Able to design user centred, accessible content (including microcopy and long form content) for products and services, working to GDS standards
- Familiar with and able to use common design tools such as Figma, Miro, etc.
- Able to facilitate workshops with clients and project team members
- Confident working as part of a multidisciplinary team and assisting with other elements of design and research when required
- Able to understand and apply basic content testing methods
About Us
We’re a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human‑centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever‑evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people‑powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
Benefits Include
- 30 days holiday +
Content Designer in London employer: Kanzlei Ganz Gärtner Lindberg Slania
Contact Detail:
Kanzlei Ganz Gärtner Lindberg Slania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best content design work. Make it easy for potential employers to see what you can do and how you approach user-centred design.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. Think about how you can demonstrate your problem-solving skills and adaptability in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at TPXimpact.
We think you need these skills to ace Content Designer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Content Designer role. Highlight your experience with user-centred design and how you've created accessible content in the past. We want to see how you can bring your unique skills to our team!
Showcase Your Process: Don’t just list your skills; tell us about your approach to content design. Share examples of how you've used data and research insights to inform your decisions. We love seeing how you think and solve problems!
Keep It Clear and Concise: Remember, clarity is key! Use plain English and keep your writing straightforward. We appreciate well-structured applications that are easy to read and understand, just like the content we aim to create.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kanzlei Ganz Gärtner Lindberg Slania
✨Know Your Content Design Basics
Before the interview, brush up on your understanding of content design principles and user-centred design (UCD). Be ready to discuss how you've applied these concepts in your previous roles, especially in creating accessible and user-friendly content.
✨Showcase Your Collaborative Spirit
Since you'll be working in multidisciplinary teams, highlight your experience collaborating with other specialists. Prepare examples of how you’ve contributed to team projects, particularly in agile environments, and how you’ve helped elevate the work of others.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific challenges you've encountered in content design and how you approached them. This will demonstrate your ability to handle ambiguity and adapt to fast-changing situations.
✨Engage with Their Mission
Familiarise yourself with TPXimpact's mission and values. During the interview, express your enthusiasm for their purpose-driven approach and how your skills align with their goals. This shows that you're not just looking for a job, but are genuinely interested in contributing to their vision.
