Bid & Knowledge Manager

About The Role

We are expanding our bid and knowledge management capability within TPXimpact's Growth function and are seeking a highly organised and experienced Bid & Knowledge Manager. This role sits at the centre of our bidding operations and will be accountable for end-to-end bid management, high-quality bid writing, and ownership of TPXimpact's knowledge and content library. You will ensure we produce compelling, compliant and tailored bids across our core sectors while maintaining best-practice processes, reusable content, case studies, and collateral that enable consistent high win rates. You'll work collaboratively with Partners, Account teams, Communities of Practice, Marketing and Delivery SMEs to ensure our proposals reflect the depth and breadth of TPXimpact's offer. This is a hybrid role combining hands-on bid writing, bid management, and strategic knowledge management, with responsibility for coaching colleagues and continuously improving our content assets and ways of working.

Responsibilities

• Bid Management & Delivery: Lead assigned bids through the full lifecycle, from qualification to submission, working closely with Partners and SMEs. Coordinate storyboarding, content planning, writing schedules, governance reviews and executive sign-off. Develop clear win strategies and ensure all content aligns to the strategy, evaluation criteria and client needs. Manage timelines, risks, assumptions and dependencies throughout the bid process. Facilitate bid reviews, retrospectives and lessons learned to drive continuous improvement across the team.
• Bid Writing & Content Development: Write, edit and refine compelling, accurate and compliant responses tailored to client requirements. Coach SMEs and contributors in writing best practice, ensuring clarity, consistency, tone of voice and impact. Rework and adapt existing content from library materials, ensuring reuse where appropriate. Support the creation of graphics, CVs, case studies, value propositions and pitch materials.
• Knowledge Management & Content Library Ownership: Develop and manage the bid content library, ensuring materials are current, searchable, high-quality and reusable. Maintain and continually improve case studies, boilerplate text, methodology descriptions, service summaries, proof points, graphics, templates and tools. Work with Marketing, Delivery and Communities of Practice to capture new collateral and lessons learned. Monitor content performance and identify gaps where new materials are required. Embed consistent naming conventions, taxonomy and governance for knowledge assets.
• Collaboration & Continuous Improvement: Build strong relationships across Growth, Account Development, Commercial and Delivery teams. Contribute to improving the bid process, templates, standards and governance. Support framework submissions, pre-ITT preparation, partner-led bids and accreditations as needed. Share best practice and contribute to the wider Growth practice.

About You

Professional Knowledge & Experience: You are detail driven, proactive and thrive in fast-paced, deadline-driven environments. You combine excellent written communication skills with a structured approach to managing multi-stakeholder bids. You bring curiosity, commercial awareness and an ability to translate technical content into clear, persuasive narrative.

Essential Experience:

• Significant experience in bid management and bid writing, ideally within Public Sector digital, IT services or consulting.
• Track record of producing high-quality written content that contributes to successful bid outcomes.
• Strong knowledge management experience (content structuring, taxonomy, governance, reuse frameworks).
• Understanding of the bidding lifecycle, procurement processes and evaluation methodologies.
• Skilled at leading multi-disciplinary teams in virtual and in-person environments.
• Excellent writing, editing and communication skills.
• Highly organised with strong time management and prioritisation skills.

Desirable:

• APMP or Shipley qualification or membership.
• Experience developing content libraries or KM systems such as Loopio, Responsive, and Autogen Ai.
• Experience with CRM or bid management tooling such as Pipedrive and Salesforce.

Strengths, drivers and traits:

• Self-motivated and able to act on own initiative.
• Strong problem-solving skills.
• Attention to detail.
• Able to work under pressure and meet challenging deadlines.
• Collaborative, empathetic and people-centred.
• Motivated to make a positive impact on people, places and the planet.
• Open to continuous improvement and feedback.
• Able to work flexibly while remaining accountable for outcomes.
• Creates an environment where colleagues can contribute, learn and grow.

About Us

People-Powered Transformation: We're a purpose-driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we're creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, we're collaborative and empathetic. We're a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That's why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation: We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. We're an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.