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- Tasks: Deliver exceptional service to guests and ensure a warm, welcoming atmosphere.
- Company: Aldwyn's at Ellerslie, a unique restaurant in Malvern with a focus on quality dining.
- Benefits: Competitive pay, 28 days holiday, discounts, and excellent training opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Join a growing luxury brand and develop your hospitality skills in a beautiful setting.
- Qualifications: Previous hospitality experience and a positive, organised attitude.
The predicted salary is between 25000 - 25000 £ per year.
Set in the centre of Malvern, just off Abbey Road, Aldwyn's at Ellerslie is a unique and beautiful Malvern restaurant, bar and bistro offering a modern British menu. Aldwyn's boasts well crafted seasonal menus that employ locally sourced fresh produce, diners can enjoy exquisite modern dining in a deluxe setting. The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers.
As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time. As our Waiter / Waitress you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and the guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will get a warm welcome and a smooth, seamless service.
Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and keep everywhere looking scrupulously clean.
The Ideal Candidate
- Previous experience in hospitality and handling cash (preferably).
- Taking pride in everything you do is an essential quality for this role.
- A ‘can do’ attitude and an organised approach that ensures things get done.
- Excellent communication skills.
- Self-motivated and driven by standards and sales opportunities.
- Eager to learn and develop.
- Hands on and flexible approach to daily duties and shift patterns.
- Warm, professional and empathetic, as well as smartly turned out.
In Return You Will Receive
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
More Information
- Pay Rate: £12.74
- Function: Hospitality & Leisure
- Contract Type: Part Time
- Location: Audley Ellerslie
- New Hours: 20
Audley Villages are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Waiter / Waitress in Malvern employer: Kanz
Contact Detail:
Kanz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in Malvern
✨Tip Number 1
Get to know the restaurant! Familiarise yourself with Aldwyn's menu and the vibe of the place. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely appreciates what they offer.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Try role-playing with friends or family to get comfortable with taking orders and making recommendations. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you arrive for your interview. It shows you take the role seriously and are ready to represent Aldwyn's well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Waiter / Waitress in Malvern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the exceptional service we pride ourselves on at Aldwyn's.
Tailor Your Experience: Make sure to highlight any previous hospitality experience you have. We’re looking for candidates who take pride in their work, so share specific examples of how you've delivered great service or handled cash in past roles.
Be Organised: A well-structured application is key! Keep it clear and concise, and make sure to address all the points mentioned in the job description. This shows us that you’re organised and ready to tackle the role head-on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Aldwyn's. Plus, it’s super easy!
How to prepare for a job interview at Kanz
✨Know the Menu Inside Out
Familiarise yourself with Aldwyn's modern British menu before the interview. Being able to discuss the dishes, ingredients, and any seasonal specials will show your genuine interest in the restaurant and impress the interviewers.
✨Show Off Your Hospitality Skills
Prepare examples from your previous experience that highlight your customer service skills. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your ability to provide exceptional service.
✨Dress to Impress
Since this is a luxury brand, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the role seriously.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about training opportunities, team dynamics, or how they ensure a high standard of service. This shows your eagerness to learn and grow within the company.