Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist clients with Salesforce installations and troubleshoot technical issues.
- Company: Leading tech company in London with a collaborative remote culture.
- Benefits: Base salary of £40,000 plus a 10% variable bonus.
- Why this job: Join a dynamic team and make a difference in customer support.
- Qualifications: Knowledge of software development lifecycle and relational databases required.
- Other info: Remote work environment with opportunities for growth.
The predicted salary is between 40000 - 44000 £ per year.
A leading tech company in London is seeking a Customer Support professional to assist with client installations on the Salesforce platform. The role involves troubleshooting, communicating technical concepts, and advocating for customer concerns.
Candidates should have knowledge of the software development lifecycle and relational databases, alongside strong communication skills.
This position offers a base salary of £40,000 plus a 10% variable bonus in a collaborative, remote work environment.
Remote Technical Support Engineer (Salesforce) in London employer: Kantata
Contact Detail:
Kantata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Technical Support Engineer (Salesforce) in London
✨Tip Number 1
Get familiar with Salesforce! Dive into the platform and understand its features. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your troubleshooting skills. Think of common issues users face and how you would resolve them. Being able to articulate your thought process can really impress interviewers.
✨Tip Number 3
Brush up on your communication skills. You’ll need to explain technical concepts clearly, so practice explaining complex ideas in simple terms. It’s all about making it relatable!
✨Tip Number 4
Apply through our website! We’re all about making connections, and applying directly helps us see your enthusiasm. Plus, it’s a great way to get noticed in the crowd!
We think you need these skills to ace Remote Technical Support Engineer (Salesforce) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support and how your background in software development and relational databases makes you a perfect fit for us.
Show Off Your Communication Skills: Since this role involves troubleshooting and advocating for customers, we need to see your communication skills in action. Use clear and concise language in your application to demonstrate your ability to convey technical concepts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative remote work environment!
How to prepare for a job interview at Kantata
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand the platform's key features and functionalities, as well as common troubleshooting scenarios. This will help you demonstrate your expertise and confidence when discussing technical concepts.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a client with an installation, so think about how to break down complex ideas into easy-to-understand language.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled technical issues in the past. Think of situations where you successfully resolved a problem for a customer, and be ready to explain your thought process and the steps you took to find a solution.
✨Understand the Software Development Lifecycle
Familiarise yourself with the software development lifecycle and relational databases, as these are crucial for the role. Be prepared to discuss how these concepts relate to your work in technical support and how they can impact customer installations.