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- Tasks: Lead a team to optimise media campaigns and analyse marketing impact on Reddit.
- Company: Join a dynamic team at Reddit, a leading social media platform.
- Benefits: Flexible hours, professional development, and a collaborative work environment.
- Why this job: Make a real impact by helping brands succeed on a global platform.
- Qualifications: Project management experience and strong communication skills required.
- Other info: Opportunity for mentorship and career growth in a vibrant workplace.
The predicted salary is between 40000 - 50000 £ per year.
Job Location: London, UK – ideally able to work in-office 1x per week
Job Terms: Fixed Term Contract, 30 hours per week
Work Authorization: This role does not support work visa sponsorship now or in the future.
About the team
Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit’s media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit. A Manager (or Program Lead) on this team is responsible for leading a reduced study volume while managing ~5 AMLs (or project analysts) on the team.
About the role
The AML Program Lead is responsible for servicing the Reddit account through the development of high-quality work, leading the onboarding and training of all team members, and managing up to 5 AMLs to ensure they meet their own goals. In this role, they will build skills and expertise as a research partner to our clients as well as mentorship skills to more junior team members. This person will also have opportunities to support strategic conversations among internal and external leadership teams. This person will have strong communication and organization skills, previous mentorship experience, close attention to detail, and proactively seeks to identify and implement process changes to constantly work smarter and more efficient.
Primary Responsibilities:
- Execute brand lift studies from start to finish on the Reddit platform by leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams.
- Oversee up to 5 AMLs and ensure team members meet their AML Program goals by maintaining accurate data tracking, performing quality checks to ensure accuracy across project work, cross project work, regularly providing feedback from team members and stakeholders to identify areas for growth, and taking action to enhance program efficiency.
- Create onboarding plans and supporting materials to fully onboard new hires, such as trainings on study methodology to guiding team members on how to effectively present Brand Lift results to clients with actionable recommendations that are tied to research objectives.
- Develop expertise in key advertiser verticals and pilot new research solutions for our main client as needed.
- Lead weekly internal meetings to cascade account updates, share learnings, and highlight new product/process changes that impact day-to-day work.
- Exhibit critical thinking to drive process improvements and address issues proactively alongside Kantar/Reddit leadership teams to constantly improve our client relationship.
- Closely partner with the AML Program Manager and North America Program Leads to identify knowledge gaps across team members, align on program needs, help escalate cross-functional feedback, and support the growth of our program YOY.
- Foster a positive work environment by recognizing team achievements, encouraging open communication, and promoting engagement.
Essential Knowledge:
- Prior project management experience preferred.
- Natural curiosity, can-do attitude, and a track record of taking initiative to drive lasting change.
- Ability to handle tricky conversations with clients in a productive way that demonstrates your commitment to being a long-term partner and ability to navigate delicate situations, such as sharing constructive feedback.
- Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field.
- Proficient computer skills in Microsoft office and Google Suite tools.
- Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools).
Client Manager employer: KANTAR
Contact Detail:
KANTAR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You want to be able to clearly explain your experience and how it relates to the role of Client Manager. Keep it concise but impactful.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Manager role. Highlight your project management experience and any relevant mentorship roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your ability to handle tricky conversations and drive process improvements.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application materials are clear and well-organised. We love seeing candidates who can express their thoughts effectively, so don’t hold back on showcasing your writing skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at KANTAR
✨Know Your Stuff
Before the interview, dive deep into Reddit's platform and understand how it works. Familiarise yourself with brand lift studies and be ready to discuss how you can optimise media campaigns. Showing that you’ve done your homework will impress the interviewers.
✨Showcase Your Mentorship Skills
Since this role involves managing a team of AMLs, be prepared to share examples of your previous mentorship experiences. Talk about how you've helped others grow and how you plan to foster a positive work environment. This will demonstrate your leadership potential.
✨Prepare for Tricky Conversations
Expect questions about handling difficult client interactions. Think of scenarios where you navigated tough conversations successfully. Highlight your ability to provide constructive feedback while maintaining strong relationships, as this is crucial for the Client Manager role.
✨Be Ready to Discuss Process Improvements
The role requires a proactive approach to identifying process changes. Come prepared with ideas on how you would enhance efficiency within the team. This shows that you’re not just a doer but also a thinker who can drive lasting change.