Client Manager in City of London

Client Manager in City of London

City of London Full-Time 40000 - 50000 £ / year (est.) No home office possible
KANTAR

At a Glance

  • Tasks: Lead a team to optimise media campaigns and analyse marketing impact on Reddit.
  • Company: Join a dynamic team at Reddit, a leading media platform.
  • Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
  • Why this job: Make a real impact in advertising while developing your leadership skills.
  • Qualifications: 2+ years in advertising research and strong communication skills required.
  • Other info: Collaborative environment with a focus on mentorship and team success.

The predicted salary is between 40000 - 50000 £ per year.

Job Location: London, UK – ideally able to work in-office 1x per week

Job Terms: Fixed Term Contract, 30 hours per week

Work Authorization: This role does not support work visa sponsorship now or in the future.

About the team

Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit’s media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit.

About the role

The AML Program Lead is responsible for servicing the Reddit account through the development of high-quality work, leading the onboarding and training of all team members, and managing up to 5 AMLs to ensure they meet their own goals. In this role, they will build skills and expertise as a research partner to our clients as well as mentorship skills to more junior team members. This person will also have opportunities to support strategic conversations among internal and external leadership teams. This person will have strong communication and organization skills, previous mentorship experience, close attention to detail, and proactively seeks to identify and implement process changes to constantly work smarter and more efficient.

Primary Responsibilities:

  • Execute brand lift studies from start to finish on the Reddit platform by leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams.
  • Oversee up to 5 AMLs and ensure team members meet their AML Program goals by maintaining accurate data tracking, performing quality checks to ensure accuracy across project work, cross project work, regularly providing feedback from team members and stakeholders to identify areas for growth, and taking action to enhance program efficiency.
  • Create onboarding plans and supporting materials to fully onboard new hires, such as trainings on study methodology to guiding team members on how to effectively present Brand Lift results to clients with actionable recommendations that are tied to research objectives.
  • Develop expertise in key advertiser verticals and pilot new research solutions for our main client as needed.
  • Lead weekly internal meetings to cascade account updates, share learnings, and highlight new product/process changes that impact day-to-day work.
  • Exhibit critical thinking to drive process improvements and address issues proactively alongside Kantar/Reddit leadership teams to constantly improve our client relationship.
  • Closely partner with the AML Program Manager and North America Program Leads to identify knowledge gaps across team members, align on program needs, help escalate cross-functional feedback, and support the growth of our program YOY.
  • Foster a positive work environment by recognizing team achievements, encouraging open communication, and promoting engagement.

Essential Knowledge & Experience

  • 2+ years advertising research / measurement experience with knowledge of experimentation and brand lift methodologies
  • 1+ years of people management or at least 6 months of experience in the AML program
  • 1+ years of client facing experience and a track record of success in client interactions, preferably in digital ad research, digital ad tech, at a research supplier, a media owner, brand, or agency partner.
  • Exceptional written and oral communication skills – you’re articulate and engaging, a data-driven storyteller that’s passionate about measurement to inspire and drive action using logical reasoning.
  • Strong detail-orientation, process and time management skills, and capable of prioritizing and delivering against multiple/competing deadlines and collaborate cross-functionally; prior project management experience preferred.
  • Natural curiosity, can-do attitude, and a track record of taking initiative to drive lasting change.
  • Ability to handle tricky conversations with clients in a productive way that demonstrates your commitment to being a long-term partner and ability to navigate delicate situations, such as sharing constructive feedback.
  • Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field.
  • Proficient computer skills in Microsoft office and Google Suite tools. Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools).

Client Manager in City of London employer: KANTAR

As a Client Manager at our London office, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer flexible working arrangements, including the opportunity to work in-office once a week, alongside comprehensive training and mentorship programmes to enhance your skills. Join us to be part of a collaborative team that values innovation and encourages open communication, making it an excellent place for meaningful and rewarding employment.
KANTAR

Contact Detail:

KANTAR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Manager role, and who knows? They might just have the inside scoop on openings or can refer you directly.

✨Tip Number 2

Prepare for those interviews by practising common questions related to client management and advertising research. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.

✨Tip Number 3

Showcase your expertise! When you get the chance to meet potential employers, bring along examples of your previous work or case studies that highlight your success in managing campaigns and leading teams. This will set you apart from the crowd.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Client Manager in City of London

Advertising Research
Measurement Methodologies
People Management
Client Facing Experience
Written Communication Skills
Oral Communication Skills
Data Analysis
Project Management
Detail Orientation
Process Improvement
Time Management
Cross-Functional Collaboration
Initiative
Microsoft Office Proficiency
Google Suite Proficiency

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your relevant experience in advertising research and people management, and show us how your skills align with what we're looking for.

Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your writing prowess. Be clear, concise, and engaging – we want to see that you can tell a compelling story with data!

Highlight Your Teamwork Experience: We love a good team player! Share examples of how you've successfully collaborated with others, especially in client-facing situations. This will help us see how you can foster a positive work environment with our team.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!

How to prepare for a job interview at KANTAR

✨Know Your Stuff

Make sure you understand the ins and outs of advertising research and brand lift methodologies. Brush up on your knowledge about Reddit's media platform and how it works. Being able to discuss specific examples of your past experiences will show that you're not just familiar with the concepts, but that you can apply them effectively.

✨Showcase Your Leadership Skills

Since this role involves managing a team, be prepared to talk about your previous mentorship experiences. Share specific instances where you led a team or helped someone grow in their role. Highlight your ability to foster a positive work environment and how you’ve handled tricky conversations with clients.

✨Be Data-Driven

As a Client Manager, you'll need to present data in a compelling way. Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of reports or presentations you've created that showcase your storytelling skills with data, and be ready to explain how you turned insights into actionable recommendations.

✨Ask Smart Questions

Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.

Client Manager in City of London
KANTAR
Location: City of London

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