TGI Training Manager in Slough

Kantar Media is a global leader in data, insights, and consulting services, specialising in media measurement, audience analysis, and advertising effectiveness. As people increasingly move across channels and platforms, our data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. We help brands, agencies, and media owners navigate the complex world of media and advertising through cutting-edge technology and deep expertise. Our presence in over 80 countries and innovative approach has earned us a global reputation for delivering actionable insights that shape the future of the media landscape.
Job Details
As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.
Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.
Our versatility, scale, technology, and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America, and Africa to understand audiences and help the world’s leading organisations succeed and grow.
This role sits within the UKI TGI domain, which encompasses the TGI (Target Group Index) syndicated consumer data utilised by the world’s leading media, agency and advertiser clients across the insight, planning to activation cycle; and is home to our Custom Insight and Sports experts, who consultatively support a broad range of clients across the media, sport and consumer insight space.
Job Title: TGI Knowledge Manager – Part time or Full Time
Location: London, Grays inn Road
Part time or Full time/Permanent/Hybrid
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• This is a part time/full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future.

Description
Role Description
As the TGI Knowledge Manager, you sit at heart of the TGI Commercial team. You will lead the development and delivery of training content that enhance both client and internal team understanding of TGI data and tools. This is an exciting opportunity to really change up how we approach knowledge support, you will be responsible for modernising the training infrastructure through the implementation of a scalable Learning Management System (LMS), while also supporting internal onboarding and continuous TGI learning initiatives. This role requires a proactive approach to keeping training content relevant by staying informed on industry trends, media and market research developments, and evolving client needs. Just how you do that is up to you, we’re looking for someone with the vision and drive to passionately train the next generation of TGI users.
Role Responsibilities

• Design and deliver structured training programs tailored to client needs
• Maintain a mix of client-centric remote and face-to-face training solutions to suit diverse learning preferences and engagement styles
• Lead the sourcing, evaluation, and deployment of a Learning Management System (LMS)
• Develop engaging training materials including guides, videos, webinars, and e-learning modules
• Build strong relationships with clients to understand their goals and challenges
• Collect and analyse feedback to continuously improve training effectiveness Key Skills & Experience.
• Collaborate with sales, insights, and product teams to align training with evolving needs
• Track training outcomes and client adoption metrics to assess impact
• Support internal team onboarding and continuous learning initiatives, ensuring staff are equipped with up-to-date knowledge of TGI tools, methodologies, and Connected Solution offers.
• Monitor industry trends and developments to keep training content relevant and forward looking

Key Performance Indicators (KPIs)

• Client training satisfaction score (≥ 85%)
• Client engagement rates with training content
• Time to onboard new clients
• Time to onboard new starters
• LMS implementation milestones
• Content completion rates
• Reduction in support queries
• Training coverage across client base

Qualifications & Skills

• Proven experience in client training, enablement, or L&D—preferably in market research, a media owner or agency, or data analytics
• Experience sourcing and implementing LMS platforms is strong advantage
• Excellent communication and presentation skills
• Ability to translate the complex into accessible learning experiences
• Analytical mindset with a focus on continuous improvement
• Willingness to travel to clients (this is a UKI role)
• Strong knowledge of the media and advertising industry an advantage
• Knowledge/hands on experience of TGI data (or similar) is a distinct advantage

Country
United Kingdom
Why join Kantar Media?
We pride ourselves on understanding people, and what makes us think and act the way we do.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar Media.