Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support panellists by installing and maintaining metering technology for accurate data.
- Company: Join Kantar Media, a global leader in audience measurement.
- Benefits: Enjoy a hybrid role with variety, autonomy, and a supportive team.
- Why this job: Make a real impact on media insights and ensure data accuracy.
- Qualifications: Excellent communication skills and a problem-solving mindset required.
- Other info: Flexible hours with occasional evening or weekend work.
The predicted salary is between 30000 - 42000 £ per year.
Ready to join a company that’s shaping the future of media insights? We want to hear from you!
Please note a valid driver's license is required for this role with no more than 3 points.
Location: Hybrid – covering Worcester, Gloucester, Cheltenham & Hereford
Employment Type: Full-Time, Permanent
Hours: Monday–Friday, with occasional evening or weekend work
At Kantar Media, we help shape how the world understands audiences. As a Service & Solutions Technician, you’ll support our panellists — the people behind our data — by installing and maintaining our metering technology, ensuring every detail runs smoothly.
You’ll mix technical know-how with great customer service to deliver a seamless experience and keep our data accurate and reliable.
What You’ll Do
- Guide panel members remotely through installing and maintaining metering equipment and software.
- Test and troubleshoot equipment to ensure high-quality performance.
- Deliver friendly, professional support that leaves every panellist feeling confident and valued.
- Follow up on technical or compliance issues and keep accurate activity records.
- Work with colleagues to manage equipment stock and support service improvements.
- Help ensure data accuracy and meet project targets and SLAs.
What You’ll Bring
- Excellent communication and people skills.
- Strong problem-solving and customer service mindset.
- A team player who’s flexible and proactive.
- Comfortable learning new technology (TV tech experience is a plus).
- Organised, accurate, and detail-oriented.
- Self-motivated with a drive for continuous improvement.
Why Kantar Media?
- Be part of a global leader in audience measurement.
- Enjoy a hybrid role with variety and autonomy.
- Work with a supportive team that values collaboration and innovation.
- Make a real impact by ensuring the data behind media decisions is accurate and dependable.
Field Technician employer: Kantar Media
Contact Detail:
Kantar Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. The more connections we make, the better our chances of landing that Field Technician role.
✨Tip Number 2
Practice makes perfect! Before any interview, we should rehearse common questions and scenarios related to technical support and customer service. This way, we’ll feel confident and ready to impress.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with metering technology or similar equipment, be sure to highlight that during interviews. We want to demonstrate how our background aligns with what Kantar Media is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to match the job description perfectly, showing Kantar Media that we’re the right fit.
We think you need these skills to ace Field Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Technician role. Highlight any technical know-how and customer service experience, as these are key for us at Kantar Media.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We want to see your strong problem-solving mindset in action, especially when it comes to tech issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kantar Media
✨Know Your Tech
Brush up on your technical knowledge related to metering technology. Familiarise yourself with common issues and troubleshooting steps, as this will show your problem-solving skills during the interview.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you’ve guided someone through a technical process, as this role requires strong communication and interpersonal skills.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle real-life situations. Think about how you would approach a panellist struggling with equipment installation or a technical issue, and be ready to discuss your thought process.
✨Demonstrate Your Organisational Skills
Since the role involves keeping accurate records and managing equipment stock, prepare to discuss how you stay organised. Share any tools or methods you use to keep track of tasks and ensure data accuracy.
