Support Technician...

Support Technician...

Full-Time 30000 - 42000 € / year (est.) No home office possible
Kantar Media UK Ltd

At a Glance

  • Tasks: Support and optimise media measurement tech while collaborating with engineering teams.
  • Company: Join Kantar Media, a leader in audience measurement and media intelligence.
  • Benefits: Flexible working, competitive salary, and a supportive, inclusive culture.
  • Other info: Remote work with occasional travel; great for those who love tech and teamwork.
  • Why this job: Be part of a dynamic team making an impact in the media industry.
  • Qualifications: Tech-savvy with strong problem-solving skills and customer service experience.

The predicted salary is between 30000 - 42000 € per year.

Job Description Company description: Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands. Kantar Media is a wholly owned but operationally independent part of t... ZIPC1_UKTJ

Support Technician... employer: Kantar Media UK Ltd

Kantar Media is an exceptional employer that prioritises the well-being and development of its employees, offering a flexible work culture that accommodates individual needs while fostering collaboration. With a commitment to inclusivity and diversity, Kantar provides ample opportunities for professional growth in a dynamic environment, making it an ideal place for tech-savvy individuals looking to make a meaningful impact in the media industry.

Kantar Media UK Ltd

Contact Detail:

Kantar Media UK Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Technician...

Tip Number 1

Get to know the company inside out! Research Kantar Media and their products, especially the PM7 and Focal Meter systems. This way, when you get that interview, you can show off your knowledge and passion for what they do.

Tip Number 2

Practice your communication skills! Since this role requires excellent customer-facing abilities, try role-playing common technical support scenarios with a friend. This will help you articulate solutions clearly and confidently during interviews.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Kantar Media. Plus, it shows your genuine interest in the company!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!

We think you need these skills to ace Support Technician...

Technical Knowledge of PC Hardware and Software
Experience with Microsoft 365 (MSO365)
Understanding of PM7 and Focal Meter Systems
Home Networking Principles
AV Connectivity Standards (e.g., HDMI, composite)
Hands-on Experience with Embedded Hardware or IoT Devices
Firmware Testing

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Support Technician. Highlight your technical skills, especially with PC hardware and software, and any experience you have with PM7 and Focal Meter systems. We want to see how your background fits into our world!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the media industry and how your problem-solving skills can contribute to our team. Keep it concise but engaging – we love a good story!

Show Off Your Communication Skills:As a Support Technician, you'll need to communicate effectively with both technical teams and customers. In your application, give examples of how you've successfully articulated solutions or resolved issues in the past. We’re all about clear communication!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Kantar Media UK Ltd

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around PC hardware and software, as well as the PM7 and Focal Meter systems. Being able to discuss these in detail will show that you're not just familiar with them, but that you can also troubleshoot and provide solutions.

Communicate Clearly

Since this role involves a lot of communication with both technical teams and customers, practice articulating complex technical issues in simple terms. You might even want to prepare a few examples of how you've successfully communicated solutions in past roles.

Show Your Problem-Solving Skills

Be ready to discuss specific instances where you've tackled technical challenges. Think about how you approached the problem, what steps you took, and the outcome. This will demonstrate your analytical skills and attention to detail.

Emphasise Team Collaboration

This position requires working closely with cross-functional teams, so highlight any experience you have in collaborative environments. Share examples of how you've contributed to team projects or supported field-based technicians in the past.