At a Glance
- Tasks: Support quality management and continuous improvement across all business units in a hybrid role.
- Company: Join Kantar, a leader in market research with a commitment to diversity and inclusion.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on personal development and career progression.
- Why this job: Make a real impact by enhancing quality processes and driving continuous improvement.
- Qualifications: Knowledge of ISO standards and experience in quality management systems.
The predicted salary is between 30000 - 40000 £ per year.
Work with all business units to support quality management and continuous improvement efforts in the UK. Ensure operational excellence and process improvement through the implementation, maintenance, and alignment of the Quality Management System (QMS), according to appropriate ISO requirements, and through involvement in and support of the Continuous Improvement (CI) Programme.
Key Outcomes
- Raise awareness of quality management, through distribution of information and provision of training.
- Co-ordinate and support network of Quality Champions.
- Co-ordinate internal audit programme, supporting a team of internal auditors and undertaking internal audits of teams, projects, and processes.
- Support teams in undertaking risk assessments, identifying and flagging high risks.
- Support teams in the specification, tracking and reporting of KPIs.
- Support teams in documenting processes and managing documentation.
- Support the specification, implementation and tracking of action plans resulting from audits, risk assessment and process or deliverable non-conformities.
- Provide admin support for issue management database.
- Analyse data and build reports on QMS performance.
- Organise annual external assessment.
- Support teams in their preparation for external assessment to ensure successful recertification to ISO standards.
- Co-ordinate and support work of Continuous Improvement (CI) Agents on CI Projects.
- Support CI Programme management and reporting.
Capabilities and Experience
- Strong communication and interpersonal skills.
- Willing and able to show initiative.
- Continuous improvement mindset.
- Shown ability to work in collaborative environment.
- Confirmed ability to influence people with various roles and responsibilities.
- Identifies an appropriate communication style to suit the message and the audience.
- Leads meetings and facilitates discussions that result in clear conclusions and defined actions.
Essential Requirements
- Knowledge of quality management systems and their implementation (ISO 9001).
- Experience with continuous improvement methodologies.
Desirable
- Experience of conducting internal audits.
- Experience of conducting risk assessments.
- Knowledge of ISO 20252 market research standard.
- Knowledge of GDPR and data protection requirements.
- Experience using MS online tools (SharePoint, Power Automate, Power BI).
Equal Opportunity Statement
Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
Privacy Disclosure
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.
Quality Coordinator employer: Kantar Group Limited
Kantar is an exceptional employer that fosters a culture of collaboration and continuous improvement, making it an ideal place for a Quality Coordinator to thrive. With hybrid working options, competitive salaries, and a strong commitment to employee growth through training and development, Kantar empowers its staff to excel in quality management and operational excellence. The company's dedication to diversity and inclusion further enhances the work environment, ensuring that every voice is valued and heard.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Kantar or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on quality management systems, especially ISO standards. We want you to show off your knowledge and how you can contribute to their Continuous Improvement Programme.
✨Tip Number 3
Practice your communication skills! Since this role involves influencing various teams, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Quality Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with quality management systems and continuous improvement. We want to see how your skills align with the role of Quality Coordinator!
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate how you've effectively communicated in past roles. Share examples that show your ability to influence and collaborate with others.
Highlight Relevant Experience:If you’ve got experience with ISO standards or conducting internal audits, make it front and centre in your application. We’re looking for candidates who can hit the ground running, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Quality Coordinator position. Plus, it’s super easy!
How to prepare for a job interview at Kantar Group Limited
✨Know Your Quality Management Systems
Make sure you brush up on your knowledge of quality management systems, especially ISO 9001. Be ready to discuss how you've implemented these systems in the past and how they can be applied to the role of Quality Coordinator.
✨Showcase Your Continuous Improvement Mindset
Prepare examples of how you've contributed to continuous improvement initiatives in previous roles. Highlight specific methodologies you've used and the impact they had on operational excellence.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Think about how you can adapt your communication style to different audiences, especially when discussing complex topics like risk assessments or audit findings.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare to discuss how you would handle situations involving internal audits, risk assessments, or managing documentation, showcasing your initiative and collaborative spirit.
