At a Glance
- Tasks: Support quality management and continuous improvement across all business units.
- Company: Join Kantar, a leader in market research with a commitment to diversity.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on personal development.
- Why this job: Make a real impact on quality processes and drive continuous improvement.
- Qualifications: Knowledge of ISO standards and experience in quality management systems.
The predicted salary is between 30000 - 40000 £ per year.
- Job Title
- Quality Coordinator
- Location
- Hybrid working
- Salary
- Competitive
- Role Description
Work with all business units to support quality management and continuous improvement efforts in the UK.
Ensure operational excellence and process improvement through the implementation, maintenance, and alignment of the Quality Management System (QMS), according to appropriate ISO requirements, and through involvement in and support of the Continuous Improvement (CI) Programme.
- Key Outcomes
- Raise awareness of quality management, through distribution of information and provision of training.
- Co-ordinate and support network of Quality Champions.
- Co-ordinate internal audit programme, supporting a team of internal auditors and undertaking internal audits of teams, projects, and processes.
- Support teams in undertaking risk assessments, identifying and flagging high risks.
- Support teams in the specification, tracking and reporting of KPIs.
- Support teams in documenting processes and managing documentation.
- Support the specification, implementation and tracking of action plans resulting from audits, risk assessment and process or deliverable non-conformities.
- Provide admin support for issue management database.
- Analyse data and build reports on QMS performance.
- Organise annual external assessment.
- Support teams in their preparation for external assessment to ensure successful recertification to ISO standards.
- Co-ordinate and support work of Continuous Improvement (CI) Agents on CI Projects.
- Support CI Programme management and reporting.
- Capabilities and Experience
- Strong communication and interpersonal skills.
- Willing and able to show initiative.
- Continuous improvement mindset.
- Shown ability to work in collaborative environment.
- Confirmed ability to influence people with various roles and responsibilities.
- Identifies an appropriate communication style to suit the message and the audience.
- Leads meetings and facilitates discussions that result in clear conclusions and defined actions.
Essential Requirements
- Knowledge of quality management systems and their implementation (ISO 9001).
- Experience with continuous improvement methodologies.
Desirable
- Experience of conducting internal audits.
- Experience of conducting risk assessments.
- Knowledge of ISO 20252 market research standard.
- Knowledge of GDPR and data protection requirements.
- Experience using MS online tools (Share Point, Power Automate, Power BI).
- Equal Opportunity Statement
Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.
Privacy Disclosure
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (\"Kantar\").
Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies.
- For full details of our privacy policy please visit
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Quality Coordinator in London employer: Kantar Group Limited
Kantar Group Limited is an exceptional employer that champions innovation and collaboration in the Customer Experience sector. With a strong focus on employee growth, we offer flexible working arrangements and opportunities to engage with influential brands, ensuring that our team members thrive in a supportive and dynamic work culture. Join us to be part of a forward-thinking company that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Coordinator in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Kantar Group Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Coordinator in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Kantar Group Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Kantar Group Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Kantar Group Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
