PR & External Communications Manager in London

Kantar Media is a global leader in data, insights, and consulting services, specialising in media measurement, audience analysis, and advertising effectiveness. As people increasingly move across channels and platforms, our data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

The PR & External Communications Manager drives clear, compelling and consistent communication to Kantar Media's external audiences including clients, prospects, partners, journalists and industry stakeholders. The role focuses on the creation and delivery of high‐quality external content, management of our social channels and day‐to‐day coordination of PR activity with external agencies.

Success in this role means:

• Strengthening Kantar Media's profile and reputation across the media ecosystem.
• Providing high‐quality client and partner-facing materials that support commercial teams.
• Managing proactive and reactive PR activity with accuracy, speed and professionalism.
• Ensuring LinkedIn and YouTube channels deliver impact, consistency and growth.

Key Responsibilities

1. Client & Partner Communications
   • Support the development of clear, consistent external communications for clients and partners, including updates, announcements, product changes and partnership activity.
   • Work closely with commercial, product and go‐to‐market teams to ensure all messaging is aligned and delivered in a timely, accurate manner.
   • Package complex updates into simple, high‐impact communications that support global and regional client engagement.
   • Coordinate with central and market teams to ensure client‐facing information reflects the new brand and updated messaging framework (from late February onward).
2. PR & Media Relations
   • Draft and review press releases, corporate statements, Q&As and briefing documents.
   • Manage inbound media enquiries: triage requests, coordinate timely responses and work with subject-matter experts to ensure accuracy.
   • Act as a day‐to‐day contact for PR agencies, ensuring alignment on priorities, messaging, story angles and timing.
   • Support proactive PR activity, including media outreach, narrative refinement and campaign execution.
   • Maintain media materials such as boilerplates, bios and key messages — ensuring updates through the re‐brand period.
3. Social Media Management (LinkedIn & YouTube)
   • Lead the planning, scheduling and quality control of content on Kantar Media's LinkedIn and YouTube channels.
   • Ensure posts are accurate, consistent with our messaging and aligned with the evolving brand.
   • Partner with teams across the business to source assets, approvals and timely content inputs. Work with internal comms teams to scale our LinkedIn messaging internally.
   • Monitor performance, optimise publishing tactics, and provide regular insights to internal stakeholders.
4. Re‐Brand Support & Messaging Consistency (from late February)
   • Play a key role in applying the new brand across external communications.
   • Ensure all client, partner, PR and social communications reflect the updated identity and message framework.
   • Act as a guardian for tone of voice and message consistency across materials produced by different markets and teams.
   • Support the distribution of re‐brand guidelines and ensure external touchpoints transition smoothly.
5. Agency & Stakeholder Management
   • Manage day‐to‐day interactions with PR agencies, ensuring they receive clear briefs, timely feedback and accurate messaging.
   • Coordinate internal stakeholders — including Legal, Product and commercial teams — to ensure communications are approved and compliant.
   • Maintain efficient workflows for content routing, approval and release across global teams.

Experience Required

• Experience in PR, external communications or corporate communications, ideally in media, technology or B2B environments.
• Strong experience managing corporate LinkedIn channels; familiarity with YouTube a plus.
• Demonstrated ability to draft and review press releases and manage media requests.
• Experience supporting or implementing a brand transition is desirable but not essential.

Qualifications

• Degree-level education or equivalent experience.
• Qualifications in PR, communications or marketing welcome but not essential.
• Excellent written and verbal communication skills in English.

Personal Qualities

• Confident writer with a sharp eye for detail and strong editing skills.
• Highly organised, able to manage multiple deadlines and stakeholder groups.
• Proactive, curious and able to spot compelling stories from product, data and market developments.
• Collaborative, diplomatic and comfortable working in a fast-moving, global environment.

We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar Media.