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- Tasks: Lead and manage the Housekeeping department, ensuring top-notch service and standards.
- Company: Join a reputable hotel brand known for its commitment to quality and guest satisfaction.
- Benefits: Enjoy a competitive salary starting from £40,000 and opportunities for career growth.
- Why this job: Be part of a dynamic team that values integrity and leadership while enhancing guest experiences.
- Qualifications: Experience in housekeeping management and a strong understanding of quality assurance practices required.
- Other info: This role is perfect for those who thrive in a fast-paced environment and love making a difference.
The predicted salary is between 24000 - 56000 £ per year.
Head Housekeeper – From £40,000 per annum Head Housekeeper Roles and Responsibilities To lead the Management, control and administration of the Housekeeping department including the bedrooms the bedrooms, public areas and all ancillary service areas. To ensure that the companys Housekeeping practices and standards are adhered to at all times. To provide both the internal and external customers with a service in line with Brand Standards and contractual agreements. To consistently deliver the entire housekeeping operation to the required standards whilst maintaining the agreed profitability margin. To evaluate any shortcomings and take immediate remedial action to rectify. Head Housekeeper Duties and responsibilities To be fully conversant with all QA requirements and ensure systems and procedures are introduced / carried out by all employees to ensure full compliance at all times. To ensure that records are maintained in accordance with the Hotels policy and available for inspection at all times. To deliver consistent improvements on the QA score with each audit. To demonstrate the highest levels of integrity and leadership at all times to encourage the team to deliver the highest levels of Guest service. To consistently evaluate all operations within t…
Head Housekeeper employer: Kanso Facilities Management Ltd
Contact Detail:
Kanso Facilities Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarize yourself with the latest housekeeping standards and practices. Understanding the specific QA requirements and how they apply to the role will give you an edge in discussions during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to motivate and maintain high service standards will resonate well with us.
✨Tip Number 3
Research our brand's values and service standards thoroughly. Being able to articulate how your personal values align with ours can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle challenges and implement improvements. We value candidates who can demonstrate problem-solving skills and a proactive approach to maintaining high operational standards.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head Housekeeper position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous leadership roles you've held, particularly in housekeeping or hospitality. Provide specific examples of how you've managed teams and improved service standards.
Showcase Your Knowledge of QA Standards: Demonstrate your understanding of Quality Assurance (QA) requirements in your application. Mention any experience you have with maintaining compliance and improving QA scores in previous positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for delivering exceptional guest service. Make sure to align your values with the company's brand standards.
How to prepare for a job interview at Kanso Facilities Management Ltd
✨Showcase Your Leadership Skills
As a Head Housekeeper, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully managed a team, resolved conflicts, or improved team performance in previous roles.
✨Understand Quality Assurance Standards
Familiarize yourself with the QA requirements relevant to housekeeping. During the interview, discuss how you have implemented these standards in past positions and how you plan to maintain compliance in this role.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss situations where you've identified shortcomings in operations and the steps you took to rectify them. This will demonstrate your proactive approach and commitment to maintaining high standards.
✨Emphasize Customer Service Excellence
Since delivering exceptional guest service is a key responsibility, prepare to talk about how you've ensured customer satisfaction in your previous roles. Share any metrics or feedback that highlight your success in this area.
